Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 7, 2024

Great communication and awesome help! I had a couple of questions regarding one of my orders that was under review and I received help immediately.

Walto
Netherlands
2 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear it from you.

October 14, 2024

Great app, the support they always provide is amazing, it's good to have them on the dropshipping journey, they make things easier.

Space Lamps
Mexico
14 days using the app
Zendrop replied October 18, 2024

Thank you for your kind words! It’s great to know that Zendrop’s support has made a positive impact on your dropshipping experience. Your feedback is much appreciated!

November 4, 2024

Zendrop has taken my dropshipping business to the next level. By simplifying order fulfillment, providing a vast product range, and enabling custom packaging, it has helped me boost efficiency and brand recognition. Their dedicated customer support team ensures a smooth and hassle-free experience. I wholeheartedly recommend Zendrop.

TS Majstia
United Kingdom
11 days using the app
October 4, 2024

Solid support. great potential. more to come!

Noomy
United Arab Emirates
5 months using the app
Zendrop replied October 8, 2024

Thank you! We appreciate your positive feedback and are excited to hear that you see great potential here. We're committed to providing solid support and can’t wait to continue delivering more for you in the future!

September 30, 2024

Nyka from the support team went above and beyond to help me figure out and solve an issue I had due to a misunderstanding. She was clear, communicate effectively and kept me updated throughout the entire situation.
My problem was fixed in a timely manner. Thank you Nyka!

AMERICAS GADGET
United States
17 days using the app
Zendrop replied October 2, 2024

Thank you for sharing your feedback! We're thrilled to hear that Nyka went above and beyond to assist you.

October 18, 2024

Super helpful service, I had an answer within minutes of prompting for help. Would recommend.

My Store
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for the fantastic feedback! We're delighted to hear you received quick assistance and would recommend our service. Your satisfaction means a lot to us!

September 12, 2024

Zendrop's support has been impressive — they respond quickly and efficiently, helping with setup and integration issues. There was one time they took a bit longer to reply, but overall the communication is polite, and the instructions are clear.

Lustrix
Lithuania
29 days using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re pleased to hear that you found our support efficient and clear. We appreciate your understanding regarding the delay and will continue to improve our communication.

October 17, 2024

Ian was a great help with my Zendrop account, I accidently purchased a pro plan and wanted a refund but instead I was offered 2 months free which I took more than happily. Will continue using Zendrop!

My Store
United States
7 days using the app
Zendrop replied October 23, 2024

Thank you for sharing your experience! We're thrilled to hear that Ian was able to assist you and that you’re happy with the solution. Your continued support means a lot to us!

August 29, 2024

Customer service is insane, product selection is insane, ease of use is insane. It really doesnt get any better than this

My Store
United States
2 months using the app
October 28, 2024

Great customer support, amazing fulfillment, great product searching tool, you are doing yourself a disservice by not using ZenDrop.

retreat supply.
United States
17 days using the app
Zendrop replied November 1, 2024

Thank you for the fantastic recommendation! We’re thrilled to hear that you’re enjoying our customer support, fulfillment, and product search tools. Your enthusiasm means a lot to us!