Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 13, 2024

I am using Zendrop and I am very happy with the software. It works well and it is trustworthy! Customer support is amazing, they answer very quickly with good and useful answers

Komforth
Netherlands
2 months using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear you’re happy with Zendrop and that our customer support has been so responsive and helpful.

September 7, 2024

I recommend this app for any business that are trying to scale, they have great customer support and are always willing to help. Fast response and majority of the products we order are great quality and price. worth it. Would be great if they could upgrade their branding offers.

Timeless Jewelry
United States
22 days using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear it from you.

October 17, 2024

The team at Zendrop is amazing! They respond very quickly to my questions and have been sourcing products at great prices and fast shipping time

Typhin&CO.
Canada
2 months using the app
Zendrop replied October 29, 2024

Thank you for the wonderful feedback! We’re so glad to hear that our team at Zendrop has been helpful and efficient for you. Your satisfaction is our top priority!

November 12, 2024

Zendrop has been a game-changer for my dropshipping business! Their platform is intuitive and easy to use, with a wide range of quality products to choose from. What truly sets them apart is their amazing customer service. Every time I had a question, the support team was quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a service where you feel so well-supported, and Zendrop delivers that in spades. Highly recommend to anyone looking to streamline their dropshipping process!

ThermaCore Vest
United States
1 day using the app
September 23, 2024

Had some trouble with a free trial promotion and the customer service team, specifically jobelle, helped me straight away and had it resolved. Loving zendrop!

TimelessTunesVinyl
Ireland
24 days using the app
Zendrop replied September 26, 2024

We’re thrilled to hear that Jobelle was able to help you with the free trial promotion! It’s fantastic to know you’re enjoying Zendrop.

September 18, 2024

I discovered Zendrop on YouTube, and it really surprised me! Zendrop is perfect for dropshipping, I believe it is the best platform of all, due to its fast delivery and great product quality! I needed support to request a MEASUREMENT CHART for a product, in less than 10 minutes I was answered, within 24 hours I had the table in hand with all the information. Rating 10/10

Lush Life Goods
Brazil
11 days using the app
Zendrop replied September 20, 2024

Thank you for your fantastic review! We're thrilled to hear that you discovered us through YouTube and that Zendrop has exceeded your expectations with fast delivery and quality products. It’s great to know our support team was able to assist you quickly.

September 11, 2024

I recently started my journey in e-commerce, and I'm so impressed with Zendrop's support! Every question I've had was answered quickly and thoroughly. Their customer service is outstanding and has made the whole process so much easier. If you're looking for a reliable platform with excellent support, I highly recommend Zendrop!

bablshop
Austria
19 days using the app
Zendrop replied September 13, 2024

Thank you for your wonderful feedback! We’re thrilled to hear our support has made your e-commerce journey smoother. We appreciate your recommendation.

August 10, 2024

I had so much trouble trying to figure out my shipping information and luckily got paired with Jo who was so helpful and together we were able to figure out the issues I had with my account. I highly recommend getting in-contact with Zendrop support to help you out with any issues you may be having, and hopefully get pair with Jo! Thank you Zendrop!

JayCWandershop
United States
26 days using the app
September 25, 2024

Just worked with Mariane at Zendrop support and I was able to get my questions answered and the process was very smooth.

CEW Store
United States
About 1 month using the app
Zendrop replied September 30, 2024

Thank you for sharing your experience! We’re delighted to hear that Mariane was able to assist you smoothly. Your feedback means a lot to us!

September 1, 2024

Ive been using for 2 months. Shipping times are accurate to what it says on their site. I have processed 1 return and was very straightforward no issues from zendrop. The custom care is fast, very happy with the live chat.

The Cleaning Corner
Ireland
2 months using the app
Zendrop replied September 6, 2024

We are really glad to hear from you and appreciate the positive feedback. Thank you for taking the time to leave your comments..