Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 12, 2024

Very responsive customer support with great product sourcing! I would 100% recommend to anyone looking for a reliable supplier.

Vorya
United States
About 1 month using the app
October 29, 2024

Osman and Khubaib were very fast to respond and helped me me with my issues very well and got them resolved.

Vistella
United States
23 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We're glad to hear that Osman and Khubaib were able to assist you quickly and effectively.

November 10, 2024

Khubaib was so careful and solved my issue so quickly . A very nice person . Thank you Zendrop for your great customer service

Thrive & Health
United States
20 days using the app
October 10, 2024

Zendrop offers great customer service. Only negative feedback is the transparency of their provider/supplier. They are just named as "fulfilled by Zendrop"

EpicTrendz
United States
About 2 months using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear you’re pleased with our customer service. We appreciate your input regarding transparency with our suppliers and will take it into consideration as we continue to improve. Your insights are valuable to us!

September 25, 2024

customer service is excellent very fast responses and very helpful i highly recommend them

TrendiNest
United Kingdom
About 2 months using the app
Zendrop replied September 30, 2024

Thank you for your wonderful review! We're glad to hear that our Zendrop team has been helpful.

October 14, 2024

Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly

The Life I Love
United States
15 days using the app
Zendrop replied October 18, 2024

It’s wonderful to hear about your positive experience with Jenkins! Great customer service can really enhance the overall experience. Thanks for sharing!

August 2, 2024

I want to highlight the excellent customer service I received from Zendrop.
I was pleasantly surprised at how quickly they responded to my query even via my email address too, in addition to always leaving a line open for me!
Not only were they quick to reply, but they were also extremely friendly and willing to help me with my issue.
I would definitely recommend Zendrop for their efficient and friendly customer service!
Thank you for your excellent work! like biology would say, a perfectly symbiotic relationship!!!

Kudos tp Theresa for running an excellent team, a real team maker, player and leader.

Eebro Aims
United Kingdom
About 2 months using the app
November 17, 2024

it helps us with getting supply faster, and with great support team and fast respond time

daily the bailey
Morocco
About 1 month using the app
October 18, 2024

Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved.

Thanks again Usman!

UGoGirl Discounts
United States
5 days using the app
Zendrop replied October 29, 2024

Thank you for sharing your experience! We're thrilled that Usman was able to resolve your issue and provide such attentive support. Your appreciation means a lot, and we’ll make sure to recognize his efforts!

September 17, 2024

Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!

Crystalline Prana
United States
21 days using the app
Zendrop replied September 20, 2024

Thank you for the great feedback! We're thrilled to hear that our customer service was able to help you get back on track. Your satisfaction is our priority!