Reviews (9,915)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

August 29, 2024

Customer service is insane, product selection is insane, ease of use is insane. It really doesnt get any better than this

My Store
United States
12 days using the app
October 15, 2024

really supportive towards new dropshippers and very beginner friendly

AURELIA FASHIONS
Bahrain
2 months using the app
Zendrop replied October 18, 2024

It’s fantastic to hear that you find it supportive and beginner-friendly! Having that kind of guidance can make a huge difference for new dropshippers. Thanks for sharing your thoughts!

June 28, 2024

I had issues with a product that arrived to a customer, a jumpsuit that was not the one in the photo. After contacting Zendrop and explaining the problem, they promptly resolved it without any issues. They asked for some details, I processed the refund for the customer, and they also refunded me. Additionally, they asked if I wanted them to send the correct product to the customer due to the mistake. In the end, I chose to proceed with the refund, and I'm very grateful and happy. The customer kept the wrong product and received the refund. Thank you very much Zendrop, and special thanks to Karrie, who assisted me wonderfully.

O-origins
Spain
8 months using the app
September 28, 2024

“Zendrop has been a game-changer for e-commerce business! Their fast shipping and wonderful customer service experience! Easy product sourcing, and seamless integration have streamlined my entire process. Highly recommended for anyone looking to scale effectively.”

LuxeStayLips
United States
6 days using the app
Zendrop replied September 30, 2024

Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made such a positive impact on your e-commerce business. Your recommendation means a lot to us!

August 19, 2024

ZenDrop has been the easiest supplier I have ever used! I tried a few others and as a newbie in ecommerce the Customer Support was A-Class and always is swift and professional in getting the help I need in very simple steps. I LOVE ZENDROP!

Mogulz
United States
13 days using the app
August 18, 2024

I’ve just recently started using Zendrop. So far their customer service is outstanding. I am going to go through my store and map some more of my products to their platform if they continue to be less than their competitors. I was trying to find products at reduced prices and within minutes they found everything I needed. They saved me a lot of money.

Pretty and Powerful Enterprise LLC
United States
3 days using the app
August 3, 2024

Best customer support! Cyril was very helpful and made sure that whatever questions I had were answered. Highly recommend! Everything is so organized and the quality of the products are great!

Always and Forever
United States
About 1 month using the app
October 3, 2024

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Ibeautylove
United States
18 days using the app
Zendrop replied October 4, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!

August 30, 2024

I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.

LuxeStreet Boutique
United States
17 days using the app
Zendrop replied September 6, 2024

We’re thrilled to hear that you’re satisfied with the support you received. Rest assured that we'll continue to provide excellent assistance. Thanks for choosing Zendrop to support your business growth!

September 19, 2024

Zendrop is an excellent platform for eCommerce and dropshipping. Their responsiveness is superb – they answer queries promptly and thoroughly. The team’s professionalism is evident in their expertise and how efficiently they manage everything. What truly stands out is their patience. They take the time to guide you without rushing, making the process easy to follow. If you’re serious about building an online business, Zendrop comes highly recommended

My Store
United States
5 days using the app
Zendrop replied September 23, 2024

It’s wonderful to hear that you find Zendrop to be an excellent platform for eCommerce and dropshipping. Thank you for sharing your detailed feedback!