Reviews (9,897)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

September 28, 2024

They have some good products and their team are happy to help you with whatever questions you are curious about

Lucky Rabbit Beauty
United States
About 1 month using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re glad you’re enjoying our products and that our team has been helpful.

August 30, 2024

Zendrop is an efficient marketing tool for market product search and analysis with an available techteam ..always prompt to support...
I will partnership Zendrop and recommend ...thank Zendrop

Essentiel Bien-être
Canada
22 days using the app
Zendrop replied September 6, 2024

We’re delighted to hear about your positive experience with Zendrop. We’ll continue to provide excellent support and assistance to ensure your satisfaction. Thank you for your partnership and recommendations!

July 17, 2024

As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!

LashBake ™
United States
About 2 months using the app
July 23, 2024

Customer service is great and they are available majority of the day to help you with any issues. I really enjoy using Zendrop as a supplier for my business needs.

TechPulse
United States
About 2 months using the app
July 30, 2024

I am just beginning my journey with Zendrop, but I have been very pleased with their professional manners and amazing customer service! Thank you so much for the great help and understanding. I would highly recommend them to anyone.

Patrick Technology
United States
About 1 month using the app
Edited August 11, 2024

Zendrop has the best customer service, they would not end the chat until I was completely satisfied. They are great at sourcing products as well, was easy to get a product to my store. So much better than AutoDS in my opinion.

They give you 3 months for their plus service for at 50% off for 3 months and $200 in credits for orders, lot of time to enjoy the benefits. Getting so much sourced to my store was easy, took them 1 day to find the products that I was looking for.

I will be sticking with AutoDS.

Infurtuation
United States
6 days using the app
July 22, 2024

The Shopify Zendrop app is the best for dropshipping. It integrates seamlessly with Shopify, simplifies order management, and tracks shipments efficiently. The user-friendly interface and automation save time, making it ideal for streamlining ecommerce operations. Highly recommended.

Karma ♾️
Malta
About 2 months using the app
August 14, 2024

Zendrop also offers great support whenever i have any kinds of questions.

Revaria
Denmark
8 months using the app
June 28, 2024

I had issues with a product that arrived to a customer, a jumpsuit that was not the one in the photo. After contacting Zendrop and explaining the problem, they promptly resolved it without any issues. They asked for some details, I processed the refund for the customer, and they also refunded me. Additionally, they asked if I wanted them to send the correct product to the customer due to the mistake. In the end, I chose to proceed with the refund, and I'm very grateful and happy. The customer kept the wrong product and received the refund. Thank you very much Zendrop, and special thanks to Karrie, who assisted me wonderfully.

O-origins
Spain
8 months using the app
October 3, 2024

Great service when you have a question about a order. Janelle did great with answering my questions and helping me fix the issue.

Votory Nederland
Netherlands
18 days using the app
Zendrop replied October 4, 2024

Thank you for your feedback! We're happy to hear that Janelle provided great service and helped resolve your issue. Your satisfaction is our priority, and we appreciate your support!