Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 8, 2024

How amazing this application and how easy it is, I appreciate the support team For the support in any time

Easywebspots
United Arab Emirates
3 months using the app
Zendrop replied September 10, 2024

Thank you for your review. We're glad to hear it from you.

August 14, 2024

Nyka was a great help and assisted with my first order. I left the chat without any questions. The website and order section was easy to follow once she pointed out what I needed to do.

Thanks again!

Millennial Car Essentials
United States
About 2 months using the app
August 27, 2024

I used zendrop for my dropshipping store. I had many confusions about shipping and other fullfilment i make research but not find any solution but zrndeop customer support team gives me right solution and i am very satisfied and thankful to zendrop and specially Janelle

ZingSpaa
Pakistan
27 days using the app
October 29, 2024

They have great customer service and good shipping times!

PixelArcade
United States
5 months using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We're thrilled to hear you’re pleased with our customer service and shipping times. Your support means a lot to us!

September 3, 2024

Great and very easy, to find products, and easy to load to shopify store site. I loved it.
My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on.
I love their support service advisors. Very patient and helpful.
They will help you resolve any challenges, by taking you through.

BizzarGeneral
United States
5 months using the app
Zendrop replied September 6, 2024

We’re glad to hear that you received excellent support from us. Rest assured, we’ll use your feedback to maintain and even enhance our service. Thank you for sharing your experience!

September 20, 2024

Zendrop offers a wide range of great products, making it an excellent platform to get started. The variety of products is impressive, providing plenty of opportunities to explore and be creative. However, using the platform in the EU can be a bit more challenging, as many products don't have CE certifications. That being said, the support is truly outstanding. The team is available 24/7 and is happy to reach out directly to suppliers to check on things. This level of support is exceptional and surpasses anything I've experienced on other platforms.

Relocket
Germany
About 1 month using the app
Zendrop replied September 23, 2024

Thank you for sharing your experience! We’re glad you appreciate our product range and outstanding support. We’re always here to help, and your feedback on CE certifications is valuable as we continue to improve.

Edited September 13, 2024

Just fulfilled first order. Looks good so far. Good support.
UPDATE:
After 100 sales, I can tell it's been great to work with Zendrop.

Awakenia
Portugal
3 months using the app
November 5, 2024

Today I have received the help I have needed for two days! Stick with ZENDROP. The help center and people will help you and will stay with you until the issue is resolved! Way to go Zendrop!

General Store & Boutique
United States
7 days using the app
July 29, 2024

Zendrop is super good you can see every information, what you need to know, the pricing of the product the shipping cost calculated combined so you know the exact price and the shipping days, super easy to connect with your store super easy to publish products and to search them up even a section with trending products. it's just great, really recommend it!!

Room Sphere
Netherlands
4 months using the app
September 9, 2024

Aww man im so thankful for the help from Mariane Customer servicing. Man she was just Excellent i appreciated her help she solved the problem fast she was cool as thank you again

My Store
New Zealand
About 2 months using the app
Zendrop replied September 13, 2024

Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop especially with our team.