Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 21, 2024

I recommande this app to all store owners that want to dropship.
Very well organized and daily updates with new products

YourTakeOff
Canada
24 days using the app
Zendrop replied September 23, 2024

Thank you for your fantastic feedback! It’s great to hear that you find the app well-organized and consistently updated with new products. Your feedback means a lot!

November 9, 2024

I am very thankful for the support I received from Zendrop team. Recently, when I needed help with a few issues. They stepped in quickly and handled it with impressive efficiency. Everything was resolved seamlessly and without delay. I couldn't be happier with the support I received :)

Brillanta
Switzerland
10 days using the app
October 15, 2024

really supportive towards new dropshippers and very beginner friendly

AURELIA FASHIONS
Bahrain
2 months using the app
Zendrop replied October 18, 2024

It’s fantastic to hear that you find it supportive and beginner-friendly! Having that kind of guidance can make a huge difference for new dropshippers. Thanks for sharing your thoughts!

September 24, 2024

Absolutely amazing. Efficient with orders and customer service and all of the analytics .Everything is visible in one place and quick and easy to find.

Wearluxe
United Kingdom
24 days using the app
Zendrop replied September 26, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you find our order efficiency, customer service, and analytics so helpful. Making everything easily accessible is our ultimate goal!

August 2, 2024

I want to highlight the excellent customer service I received from Zendrop.
I was pleasantly surprised at how quickly they responded to my query even via my email address too, in addition to always leaving a line open for me!
Not only were they quick to reply, but they were also extremely friendly and willing to help me with my issue.
I would definitely recommend Zendrop for their efficient and friendly customer service!
Thank you for your excellent work! like biology would say, a perfectly symbiotic relationship!!!

Kudos tp Theresa for running an excellent team, a real team maker, player and leader.

Eebro Aims
United Kingdom
About 2 months using the app
September 30, 2024

nice platform, most recommend !!

My Store
India
4 months using the app
Zendrop replied October 2, 2024

Thank you for the recommendation! We’re glad you had a positive experience.

October 28, 2024

very professional customer support, just that some products arent available when i sent a product request, but if you guys can fix that then everything else is perfect! and maybe the speed on the product requests can use some work too since ive had requests take like 5 days to return. but overall a good experience just the speed and product availabilty needs work.

Winx Shop
Pakistan
6 days using the app
Zendrop replied November 1, 2024

Thank you for your detailed feedback! It's great to hear that you had a positive experience with the customer support team. I appreciate your insights on product availability and request response times—those are important areas for improvement. Your input helps make the service even better!

November 5, 2024

Great app to begin with dropshipping, user friendly and generally good

Horae
Greece
5 months using the app
Zendrop replied November 22, 2024

Thank you for the positive feedback! We're thrilled to hear that you find the app user-friendly and a great starting point for dropshipping. We’re here to support you every step of the way as you grow your business!

August 13, 2024

I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.

TNK SALES
United States
14 days using the app
November 18, 2024

Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand.

It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.

My Store
South Korea
About 24 hours using the app