Reviews (10,194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand.
It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.
I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.
They have some good products and their team are happy to help you with whatever questions you are curious about
Thank you for your feedback! We’re glad you’re enjoying our products and that our team has been helpful.
Its always the best support I have on Zendrop, the attention, the time they answer, Its always a great experience in the app
Mariane, has been incredibly helpful today. Thank you very much!
Great service when you have a question about a order. Janelle did great with answering my questions and helping me fix the issue.
Thank you for your feedback! We're happy to hear that Janelle provided great service and helped resolve your issue. Your satisfaction is our priority, and we appreciate your support!
Highly recommend using Zendrop! very easy to use and really helpful customer service!
Thank you for the recommendation! We're so glad to hear that you find Zendrop easy to use and that our customer service was helpful. We appreciate your support!
So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,
Thank you for your positive feedback! We're thrilled to hear that you found our response times helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
I recently started using Zendrop for my e-commerce business, and I couldn't be happier with the experience. Their platform is incredibly user-friendly and has streamlined my entire dropshipping process. The product selection is vast and diverse, making it easy to find high-quality items that fit my niche.
One of the standout features is the fast shipping times. Unlike other dropshipping services, Zendrop ensures my customers receive their orders promptly, which has significantly improved my customer satisfaction ratings. The automatic fulfillment feature saves me a ton of time and allows me to focus on growing my business rather than handling logistics.
Customer support is top-notch. Any questions or issues I've had were addressed quickly and efficiently by their friendly support team. It's evident that Zendrop values its users and strives to provide the best service possible.
Overall, Zendrop has been a game-changer for my business. I highly recommend it to anyone looking to enhance their dropshipping operations. Five stars all the way!
well today i had a technical problem with my account, i entered the chat support with canceling my account in mind, and now am here with a five star review, so you can pretty much guess their customer support was over the rood and fixed my problem very well.