Reviews (9,741)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies dropshipping and order tracking. It offers a wide selection of high-quality products with fast shipping times, enhancing customer satisfaction. Features like automated order fulfillment, robust product sourcing, and effective inventory management are highly valued. Additionally, responsive customer support, custom branding options, and educational resources such as live coaching and an academy further enrich the merchant experience. With competitive pricing plans, this app is well-suited for various business sizes and is praised for its comprehensive services and dedication to quality and support.
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Amazing plattform, the team is super helpful. Thank you so much for all amzing support team. Highly recomended.
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform and support team amazing. We appreciate your recommendation!
Great customer support, love to see it.
Also the website itself is very easy and useful to use, recommend it to others
Customer service is top notch!
The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store.
Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link.
With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.
I am using Zendrop and I am very happy with the software. It works well and it is trustworthy! Customer support is amazing, they answer very quickly with good and useful answers
Thank you for your feedback! We’re thrilled to hear you’re happy with Zendrop and that our customer support has been so responsive and helpful.
Jemima from support was polite, patient and understanding. She took the time to be sure of what I was asking and then promptly set about finding me a resolution. Thank you Jemima. Rob
Zendrop's customer support is instant and friendly. They were incredibly helpful with helping me handle an issue and their fulfillment service has always been superb. Shoutout to Ian, Nyka, and Kelley from the support team for their help! Totally recommend Zendrop.
I've started using zendrop recently, and they've been great. makes fulfilling your order easy, and their customer support is great.
the technical support has been really helpful. I am pleasantly surprised
We’re so glad to hear that you had a positive experience with our technical support! Thank you for sharing!
I started using Zendrop for some time now and really appreciates their dedication in ensuring they help as much as possible.
Mariane was very lovely and helpful in helping with reshipment for one of my customers. Thanks again!
I am a beginner, so of course I have tons of questions. Every step of the way, Zendrop has been awesome. I am soooo glad I started my Dropshipping journey with them. 5 stars is not enough!
Thank you so much for you review! We’re thrilled to hear that Zendrop has been a great start for your dropshipping journey. Your enthusiasm and support mean the world to us!