Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 11, 2024

I really like this App. Everything works pretty much automated. You only have to pay at the end.

SnifferSip🐾
Germany
3 months using the app
October 4, 2024

Highly recommend great service easy to make a Shopify store.

Wine Whisper
United States
About 2 months using the app
Zendrop replied October 8, 2024

Thank you for the high recommendation! We're glad to hear that you found our service helpful and that setting up your Shopify store was easy.

November 11, 2024

The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.

Ann's Vibe
United States
3 months using the app
August 1, 2024

as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit

HomeWald
Germany
3 months using the app
September 16, 2024

The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money

MalbaStuff
United States
3 months using the app
Zendrop replied September 20, 2024

We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.

September 1, 2024

Nothing bad to say about Zendrop. The customer service team and the fulfillment team are great

A&S Direct
Canada
4 months using the app
Zendrop replied September 6, 2024

We're glad to hear from you and we truly appreciate your feedback.

October 3, 2024

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Ibeautylove
United States
18 days using the app
Zendrop replied October 4, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!

August 23, 2024

Working with Zendrop is a great experience! Their platform is user-friendly and offers a wide range of products. What really stands out is the excellent customer service. They respond quickly and think with you, which makes for a worry-free collaboration. Zendrop is a reliable and customer-oriented partner that I can recommend to anyone.

Suprano
Netherlands
4 months using the app
September 28, 2024

“Zendrop has been a game-changer for e-commerce business! Their fast shipping and wonderful customer service experience! Easy product sourcing, and seamless integration have streamlined my entire process. Highly recommended for anyone looking to scale effectively.”

LuxeStayLips
United States
6 days using the app
Zendrop replied September 30, 2024

Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made such a positive impact on your e-commerce business. Your recommendation means a lot to us!

August 25, 2024

great app shame about only being able to do 25 orders on the free plan but easy to use and support is really helpful compared to other channel support agents they are a dream any issues they jump right on it Jemima and mariane have been really helpful to me lately props to them both

Cheap treatz
United Kingdom
11 days using the app