Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 28, 2024

Exellent customer service. They are ready to help promptly.

Pawfect
Malta
About 2 months using the app
Edited July 16, 2024

Overpriced products.
Update:
No proper support

My Store
United States
5 days using the app
Zendrop replied July 15, 2024

We are sorry to hear that your experience was less than ideal. Please reach out to us at austin@zendrop.com and we'll be happy to get this to a resolution.

April 30, 2024

Very good support! Jeanelle and Ian were great and helped me with my problems!

Luminosity Loft
Switzerland
8 months using the app
May 3, 2024

Great App. Awesome Support. The Import feature is very helpful, but doesn't work sometimes.

Seamfony
Austria
4 months using the app
March 27, 2024

This app is great for beginners and the products are amazing. The only thing that I dislike is the check list you have always pops up even after you hide it. If you select dismiss there is another message that appears saying are you sure you want to miss out on the 100 credits, you select yes Im sure but then if you select a page for example you look at products the message will pop up again. Another thing is sometimes I get error messages if I select a product from "my products" usually happens when i use a desktop. Other than that its great!

BottleMe
New Zealand
6 months using the app
Zendrop replied March 29, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this. Excited to improve your experience.

November 13, 2024

Customer service is beyond excellent! Extremely helpful, understanding, and kind!

Vintage Archive
Canada
January 29, 2024

I must commend Molly from the customer support team for her exceptional assistance. Not only did she promptly address my concerns, but she also successfully resolved the issue I had.

Molly's professionalism, efficiency, and commitment to resolving customer issues left a lasting positive impression. It's reassuring to know that Zendrop has a dedicated team that takes customer concerns seriously and handles them with the utmost care.

I greatly appreciate Molly's efforts and the overall excellent customer support provided by Zendrop. It's this level of service that fosters trust and confidence in the platform.

Highly recommended for anyone looking for reliable dropshipping services with top-notch customer support.

MiniBlenderZone
United Kingdom
6 months using the app
November 21, 2024

This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.

SoluDream
United States
June 20, 2024

Sehr einfaches und übersichtliches Handling mit einem Super Support bei jeglichen Anliegen.

GadBuy
Germany
3 months using the app
November 21, 2024

Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!

PRWC Gift Shop
United States