Reviews (10,124)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 9, 2024

The customer support at Zendrop is surreal, they're available whenever and always a great help!

Lil' Sprouts
Canada
3 months using the app
December 7, 2023

I love using Zendrop for my online store. The customer service is amazing and do all they can do to help. They are over five stars with their service.

MysticMom's Store
United States
11 months using the app
February 21, 2024

Response Time for Help Desk - I had a question and the Zendrop help desk was there to answer my question in less than 2 min. In the days of bots and less live agents I was pretty impressed with the response time and answer that I received. I'm still working on dropshipping some products after the holiday so will see how long it takes for the products to arrive and will update this should the timeframe take longer than expected.

DesignerDrops
United States
2 months using the app
January 29, 2024

I must commend Molly from the customer support team for her exceptional assistance. Not only did she promptly address my concerns, but she also successfully resolved the issue I had.

Molly's professionalism, efficiency, and commitment to resolving customer issues left a lasting positive impression. It's reassuring to know that Zendrop has a dedicated team that takes customer concerns seriously and handles them with the utmost care.

I greatly appreciate Molly's efforts and the overall excellent customer support provided by Zendrop. It's this level of service that fosters trust and confidence in the platform.

Highly recommended for anyone looking for reliable dropshipping services with top-notch customer support.

MiniBlenderZone
United Kingdom
6 months using the app
May 16, 2024

amazing customer service and so easy to use

Product Base
United Kingdom
4 months using the app
June 9, 2024

Great service

YourShape
Netherlands
5 months using the app
February 28, 2024

I need to write a review. The person who helped me, the one in customer service, did what she could to assist me. At the moment, we don't know if the document she provided me will be accepted by Shopify, but we hope it will. She was very quick, and the person was very kind and friendly, named Jemima

LuxHora
Spain
3 months using the app
May 9, 2024

The assistance from Jobelle is very nice and fast

MyIcyElegance
Czechia
9 months using the app
October 16, 2024

Beste, ik heb mijn betalingen nog altijd niet ontvangen er is wel via zendrop in mijn rekening de kosten afgehouden. aan waar liggen de probleem kunnen jullie mij helpen aub

TaraTrends
Belgium
27 days using the app
Zendrop replied October 18, 2024

We're sorry to hear that you haven't received your payments yet, despite the costs being deducted from your account via Zendrop. We'll reach out to you to gather more details and assist you further.

July 1, 2024

Amazing

Your.room
United Arab Emirates
9 days using the app