Reviews (10,195)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

February 10, 2024

It has great tools, but I think you should extend the free trial period to give new dropshippers the chance to start generating money before paying your monthly fee

Ease Life Store
United Kingdom
About 2 months using the app
January 24, 2024

Zendrop is great, the best out there. Great interface, fast shipping, good prices. If you have any problems with orders or anything like that, they help you imediatelly in like a couple of minutes you get connected to the support staff and they are always happy to help with anything.

Holuxy
Slovenia
9 months using the app
December 4, 2023

I am delighted to commend Joanna for her exceptional assistance in swiftly resolving a package tracking issue for one of my customers. Joanna's responsiveness and efficiency were remarkable, as she navigated through the process with professionalism and dedication. Her timely updates, clear communication, and commitment to customer satisfaction exceeded my expectations, leaving me thoroughly impressed. Joanna's outstanding service not only resolved the immediate concern but also showcased her commitment to excellence, making her an asset to Zendrop team. I am grateful for her exemplary performance and look forward to future collaborations.

enshoppers
Canada
Over 1 year using the app
March 20, 2024

They are helpful and supporting more than I imagined, they know how to solve the issue and also the recommend steps to help not to face the same issue again

Bella Fashion Store
United States
9 months using the app
February 28, 2024

I need to write a review. The person who helped me, the one in customer service, did what she could to assist me. At the moment, we don't know if the document she provided me will be accepted by Shopify, but we hope it will. She was very quick, and the person was very kind and friendly, named Jemima

LuxHora
Spain
3 months using the app
February 22, 2024

I've been using Zendrop for about two months and I had a technical issue regarding the different email addresses I was using for my two Shopify stores and two different Zendrop accounts. Joanna from Zendrop quickly resolved my issue and was genuinely concerned about finding the best possible solution for me, which she did. Zendrop is AWESOME! Choosing Zendrop was my best decision so far.

Trending Gift Finds
United States
2 months using the app
January 16, 2024

I’ve been helped by Ian their customer support for the last week and he has been nothing but communicative, exceptional and very caring to my situation so all in all I want to give them a 15 out of 10 and that’s being humble about it

Vela
United States
7 months using the app
June 5, 2024

the most amazing app for dropshipping.

EBLON
Maldives
About 2 months using the app
February 2, 2024

Had a problem with my billing and the support staff were quick to fix it and very professional about it. It was a pleasure chatting with the young Lady that helped me.

The GREAT STUFF STORE
United States
12 months using the app
March 29, 2024

I can say that i almost am in love with this customer support!
The Zendrop Customer Service Agent's is always kind, helpful and so proffesional. It is not everyday that you find this level of greatness in a team.
My kudos to the CEO's of Zendrop! They have done an amazing job building this team.
So... THANK YOU ZENDROP

Pawtastics
Denmark
About 2 months using the app