Reviews (10,124)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

February 25, 2024

Juan was very helpful and courteous. He answered all my questions and gave me the best advice for my account. Great customer service and there wasn't a long wait which was awesome!

JewelPerks
United States
10 months using the app
March 5, 2024

Their customer service is unmatched - I had questions I thought would take hours answered within minutes. Thanks Janelle!

Kokoh
Ireland
5 months using the app
January 24, 2024

Zendrop is great, the best out there. Great interface, fast shipping, good prices. If you have any problems with orders or anything like that, they help you imediatelly in like a couple of minutes you get connected to the support staff and they are always happy to help with anything.

Holuxy
Slovenia
9 months using the app
February 2, 2024

Had a problem with my billing and the support staff were quick to fix it and very professional about it. It was a pleasure chatting with the young Lady that helped me.

The GREAT STUFF STORE
United States
12 months using the app
Edited August 30, 2024

Amazing Customer Service Thank you Mariena and the team appreciate your help. been really helpful thanks

Wotbro
United Kingdom
6 months using the app
March 14, 2024

Just had a great experience with the support team. I was really confused and had a lot of questions, but they were so patient with me and answered everything I threw at them. So helpful.

My Store
United States
7 months using the app
January 16, 2024

I’ve been helped by Ian their customer support for the last week and he has been nothing but communicative, exceptional and very caring to my situation so all in all I want to give them a 15 out of 10 and that’s being humble about it

Vela
United States
7 months using the app
May 20, 2024

Great customer support and answered all my questions!

JuiceBuddy™
Canada
4 months using the app
May 12, 2024

I would reccomend it 100%, supports are fast and they always help.

My Store
Serbia
3 months using the app
December 4, 2023

I am delighted to commend Joanna for her exceptional assistance in swiftly resolving a package tracking issue for one of my customers. Joanna's responsiveness and efficiency were remarkable, as she navigated through the process with professionalism and dedication. Her timely updates, clear communication, and commitment to customer satisfaction exceeded my expectations, leaving me thoroughly impressed. Joanna's outstanding service not only resolved the immediate concern but also showcased her commitment to excellence, making her an asset to Zendrop team. I am grateful for her exemplary performance and look forward to future collaborations.

enshoppers
Canada
Over 1 year using the app