Reviews (10,195)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

January 3, 2024

I use Zendrop for my Shopify store and they have been great with product supply and their support is amazing with providing me with any product support I need. I have always enjoyed dealing with Zendrop from the beginning and am have to have them as a partner in my business.

Online Trends Now
United States
6 months using the app
May 4, 2024

I always get the answer on time. Customer care supports are always ready to help. Thanks all!!

Astra Nova
United States
28 days using the app
January 8, 2024

Just getting started with dropshipping and Zendrop was recommended to me as a good place to start, I haven't experienced any problems so far and the customer support has being great till this moment for me as a starter. I recommend zendrop to anyone who is starter like me. definitely great place to start.

Fast Finds
Canada
4 months using the app
December 21, 2023

I love this platform. Been using Zendrop for sometime now, at first i was hesitant to become a plus member but came across a promo for a free trial and haven't looked back since. The best part is the support team. They are incredible. They always have been able to handle all my issues on the spot and answer all my questions. This is huge plus. I've dealt with other dropshipping platforms and some can take a few days to get back to you.

frendzys
United States
2 months using the app
November 29, 2023

Just started up my store and Zendrop has been great. Support responds within 5-10 minutes and this is huge for e-commerce stores who are just starting out. Highly recommend!

Home Aesthetix
Canada
3 months using the app
January 8, 2024

Zendrop was extremely helpful and easy to use. Products were not difficult to find and I was able to use the tools on the site to create an effective website.

FitFusion Emporium
United States
2 months using the app
April 3, 2024

I do recommend this app, especially to people starting in this drop shopping journey they’re the best. Easy to get hold of and very effective

Pronest
South Africa
3 months using the app
November 12, 2024

I’ve been waiting for over two weeks for some of my store orders to be shipped. Despite raising multiple complaints, Juan keeps telling me to wait patiently. It’s been more than two weeks now, and he’s still asking me to wait.

To make matters worse, they deactivated my account without fulfilling my orders or issuing a refund.

This has caused me to lose both customer trust and money.

I feel like I’ve been scammed by Zendrop.

Nanu
India
Zendrop replied November 20, 2024

We sincerely apologize for the frustration you've experienced with your orders and account. We understand how upsetting this situation must be. Please reach out to us at austin@zendrop.com so we can offer solution for you.

May 9, 2024

I had some questions to help me on my first try at an ecommerce business and all of my questions were answered quicky and with a friendly rep. Thank for all the help!

S.O.C.K.S. Online Shop
United States
7 days using the app
April 26, 2024

Cyril was a big help by helping me understand linking my product

FurrySlide
United States
2 months using the app