Reviews (10,199)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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Zendrop has created an ecosystem that helps beginner dropshippers to find great products and sell them effectively. Their supplier links and coaching sessions with the Plus plan ensure that the whole process is easier to navigate.
Im giving this Company 5 stars purely for the level of customer service that I have experienced. As soon as I fulfil my first order request I will give plenty more great reviews. Thank you Jo for helping me navigate some obstacles with orders!!
Great integration even has a chrome extention for aliexpress to import products.
At the moment i am not sure on ho the system is going to help. I have not even received a welcome email and nor have i receivednthe email about the 200$ intro.
I built my site nearly 2 weeks ago, using the link on zendrop coalating items from from ali express, i can't even make a sale because most of the item had no price againt them, i have people waiting to make purchase but cant because no price on items.
I am hopefull that things ill improve.
Thank you for sharing your feedback with us on this. We have reached out to you via email to assist you with this.
Customer services Jinky was great towards me! She helped me with two accounts showing with zendrop. One was showing my plans and credit and the current account did not. She was able to transfer my plan and credit to one account. Thank you for all you do!
Just 1 minute waiting and they were already helping me ! Thank you team for your great support !! Good job :-)
The chat advisor helped me sort an order from a customer. Quick results.
Really Good costumer services , just starting this new business I appreciate the help!
Great Customer Service!! Ian took care of the issue we were having. Thanks Ian we really appreciate your prompt response.
Their customer service in the chat is prompt if the chatbot does not answer your question to your satisfaction just tap/click on the "wait for team member". Within a minute or less a team member is there to answer your questions regardless of how stupid your questions may be. They direct you to the links where you can get more detailed info or they will just patiently answer all your questions. Additionally they will email you the information and answers to your questions in a redundant follow up. So far I am very pleased with Zendrop customer service.