Reviews (10,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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Their customer service in the chat is prompt if the chatbot does not answer your question to your satisfaction just tap/click on the "wait for team member". Within a minute or less a team member is there to answer your questions regardless of how stupid your questions may be. They direct you to the links where you can get more detailed info or they will just patiently answer all your questions. Additionally they will email you the information and answers to your questions in a redundant follow up. So far I am very pleased with Zendrop customer service.
I am writing this review solely to point out that Ian is the best person to talk to ever. I hit the "wait for the team" button and Ian was there and super helpful. I was stressed and he talked me through everything and let me ask the same question 5 times just to be sure I had all the information correct. He is a KING! give that man a raise! No but seriously Ian was very knowledgeable, gave me recommendations, and just overall lovely to talk to. Period Ian, you rock!
I am really excited to use your plug in. You have a selection of products that surpasses my expectations. It will be a game changer when your print on demand is up and running. I look forward to that. Thank you
Service is great and very beginner friendly
Support is super polite and helpful.
Great first experience as a new dropshipper.
Ellah helped me and we figured out the issue together.
So far so good. :)
Very good. Slightly expensive but if you make a lot of orders its not an issue.
great customer support & prices.
Excellent customer service! I had an issue with the subscription and they immediately helped me resolve the situation, with a small bonus. Would highly recommend working with Zendrop if prompt, reliable and reasonable customer service is important to you.
I had an issue with a product not linking in the store and support helped me in 5 minutes get everything up and running.
Zendrop has been a very helpful supplier and their customer service is 5 star! They have assisted me quickly with every question or concern I've come by in my drop shipping journey so far. Thank you Zendrop staff!