Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 27, 2024

I used zendrop for my dropshipping store. I had many confusions about shipping and other fullfilment i make research but not find any solution but zrndeop customer support team gives me right solution and i am very satisfied and thankful to zendrop and specially Janelle

ZingSpaa
Pakistan
27 days using the app
August 10, 2024

I had so much trouble trying to figure out my shipping information and luckily got paired with Jo who was so helpful and together we were able to figure out the issues I had with my account. I highly recommend getting in-contact with Zendrop support to help you out with any issues you may be having, and hopefully get pair with Jo! Thank you Zendrop!

JayCWandershop
United States
26 days using the app
August 14, 2024

Nyka was a great help and assisted with my first order. I left the chat without any questions. The website and order section was easy to follow once she pointed out what I needed to do.

Thanks again!

Millennial Car Essentials
United States
About 2 months using the app
November 12, 2024

Very responsive customer support with great product sourcing! I would 100% recommend to anyone looking for a reliable supplier.

Vorya
United States
About 1 month using the app
Edited September 13, 2024

Just fulfilled first order. Looks good so far. Good support.
UPDATE:
After 100 sales, I can tell it's been great to work with Zendrop.

Awakenia
Portugal
3 months using the app
October 29, 2024

Osman and Khubaib were very fast to respond and helped me me with my issues very well and got them resolved.

Vistella
United States
23 days using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We're glad to hear that Osman and Khubaib were able to assist you quickly and effectively.

September 9, 2024

Aww man im so thankful for the help from Mariane Customer servicing. Man she was just Excellent i appreciated her help she solved the problem fast she was cool as thank you again

My Store
New Zealand
About 2 months using the app
Zendrop replied September 13, 2024

Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop especially with our team.

November 10, 2024

Khubaib was so careful and solved my issue so quickly . A very nice person . Thank you Zendrop for your great customer service

Thrive & Health
United States
20 days using the app
July 29, 2024

Zendrop is super good you can see every information, what you need to know, the pricing of the product the shipping cost calculated combined so you know the exact price and the shipping days, super easy to connect with your store super easy to publish products and to search them up even a section with trending products. it's just great, really recommend it!!

Room Sphere
Netherlands
4 months using the app
October 10, 2024

Zendrop offers great customer service. Only negative feedback is the transparency of their provider/supplier. They are just named as "fulfilled by Zendrop"

EpicTrendz
United States
About 2 months using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear you’re pleased with our customer service. We appreciate your input regarding transparency with our suppliers and will take it into consideration as we continue to improve. Your insights are valuable to us!