Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its user-friendly dropshipping features, vast catalog of quality products, and seamless Shopify integration. They value the automated order fulfillment and real-time stock monitoring, which prevents stockouts. The ability to customize packaging and branding materials is also praised. Merchants find the pricing plans competitive, with basic and advanced features available. The responsive customer support, available through multiple channels, is commended for quick issue resolution. The fast shipping options and access to products across various niches provide a seamless experience from sourcing to fulfillment.

May 6, 2024

The app is easy to use and the customer support is awsome. I have run into several issues with the function of this app and was confused a lot along the way, luckly I had help support. The quoting process is really confusing on this app and you can't see the cogs of your product from aliexpress untill a purchase is made, which takes another 2-3 days.

The Zen Home
United States
22 days using the app
March 20, 2024

We have used Zendrop since January 2024. Although our store is coming along slowly, their customer service is great. We've had nothing but positive interactions with their customer service. Unfortunately, we don't like the wait for HS codes, but that's not a drastic discrepancy. Thank you for your assistance when needed.

Calm Path LLC
United States
3 months using the app
March 21, 2024

The only reason I've given it 4 stars is because I don't like the fact that after importing an item and publishing it, it disappears from your "My Products" section. But once I spoike to someone via chat they clarified the issue and showed me how to view my product immediately.

Which by the way all you have to do is search for it and it will appear. But if they just left the product there we wouldn't have to search (not a problem unless you are a newbie)

RizzNme
United States
About 1 month using the app
March 20, 2024

Great customer service! Pretty easy to setup and they have a large selection of items! The paid plans are a little pricey if you're just starting out but I've seen worse. Would recommend to anyone getting into dropshipping.

The Paws Pet Store
United States
2 months using the app
May 2, 2024

Customer service is good, Shipping is quicker, they have access to Ail express which I liked. But still hard to transfer.

Little Hearts Desire
United States
7 months using the app
May 3, 2024

I would recommend this ap because it is easy and makes things simple. also, support is always available for your needs if you have questions or concerns regarding anything. Though they have a huge excellent selection and variety of interesting items, they don't have everything. for instance its hard to find tarps.

Gear Request
United States
12 days using the app
April 18, 2024

I would definitely recommend this app. It would just be better if there were more products available on the basic plan

Boutique Box
New Zealand
27 days using the app
March 28, 2024

Great products, big portfolio. Occasionally issues with out-of-stocks or linking to updated product variants. But it is well worth investing resources working with Zendrop

Vireous.Shop
United Kingdom
About 1 year using the app
February 8, 2024

Zendrop is easy to use system with an amazing support team like Darlene she and the team with every up and downs they always have time to help you with a professional understood response, i have been using Zendrop for well over a year and im happy with the app for now. thanks team

Nateshops
Australia
About 1 year using the app
January 29, 2024

It is in fact a great app for dropshipping. Their staff is always there and willing to assist. I have pointed out some areas of opportunity to improve which I don’t see any action taken as of yet.

GO-E-MALL
United States
Over 3 years using the app