Reviews (9,918)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

October 31, 2023

WOW!! Totally Amazing! The Ease of use and the Customer support that Zendrop has is definitely worth every cent. The issue connecting my account to Zendrop got dealt with swift and efficiently and I'm back in business. Thanks so much Zendrop.

CYBER Studio
Australia
About 2 months using the app
February 26, 2024

"An exceptional customer service experience! I received fast and clear assistance to resolve my doubts about setting up my online store. Kalley was very kind and patient, guiding me through each step with professionalism. I will definitely recommend Kalley to you if you are looking for reliable help!"

19USA
Mexico
4 days using the app
February 10, 2024

My first experience with Zendrop Customer Service was on point. I had made a mistake, and they fixed my issue within minutes. The quality of customer service a company provides speaks volumes to the quality of the company. Bravo!

PulseTrend Merch
United States
29 days using the app
January 13, 2024

I just started and had an issue with topping up credit. Cyril helped me in a very fast, correct and kind way. 5 star customer service.

Sharkslides Footwear
Netherlands
About 1 month using the app
February 9, 2024

Highly recommend Zendrop for everyone. The customer service is really great and helpful. Issues with billing and subscription issues were taken care of immediately and easily. Thank you for the help and support!

Charming Duds
Belgium
About 1 month using the app
November 6, 2023

Zendrop Select is the experience I've had. The answer time from the team is literally minutes, any issues are resolved on the go, and the best pricing is in the dropshipping space. Limited functionality in comparison to something like CJ Dropshipping, however, the Customer support is 1000 times better.

Virelle
France
25 days using the app
February 9, 2024

I'm a new business here...the customer service and Kelley was great and helped me out a lot..the service was fantastic

www.larashome.gr
Greece
About 2 months using the app
January 27, 2024

I have been using Zendrop and am very happy with their quick response time to questions and there commitment to shipping in the quickest time possible. Good partner to have.

Elliott Berkshire
Canada
2 months using the app
January 8, 2024

Zendrop's customer service has been exceptional in my experience. The support team is responsive, knowledgeable, and eager to assist with any inquiries or issues. They demonstrate a genuine commitment to helping their customers, making the dropshipping experience with Zendrop smooth and hassle-free.

SerenityFlare
Australia
3 months using the app
June 26, 2024

Zendrop is one of the best platforms for Dropshipping since it has very good user service because it has partners who are attentive to any questions you may have. And it is easy to use.

My Store
United States