Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its user-friendly dropshipping features, vast catalog of quality products, and seamless Shopify integration. They value the automated order fulfillment and real-time stock monitoring, which prevents stockouts. The ability to customize packaging and branding materials is also praised. Merchants find the pricing plans competitive, with basic and advanced features available. The responsive customer support, available through multiple channels, is commended for quick issue resolution. The fast shipping options and access to products across various niches provide a seamless experience from sourcing to fulfillment.

January 30, 2024

Zendrop is an amazing supplier for beginners, as I am a beginner I have a lot of questions about dropshipping, products, shipping etc. The customer support is VERY quick and very patient with everyone. They respond with the upmost respect and I would recommend this to anyone who's starting out. If you can, get the yearly plan, their thank you card is very cute and warmhearted and its customizable!

ZenGlo
United States
3 months using the app
April 19, 2024

When I needed help, they came running with question. What I needed from them or anything they went above and beyond they were Awesome. Then they walk me thru the steps I needed to take.

My Store
United States
6 days using the app
April 12, 2024

I had an excellent experience with the customer service. Answered every question i had in depth and didn't make me feel like they were trying to brush me off irregardless of the number of questions i was asking.

Direct22uu
United States
12 days using the app
February 13, 2024

So happy with Zendrop Customer Service, fast in answering and addressing my concerns, also very professional

My Magical Shop
United States
Over 1 year using the app
April 26, 2024

Extremely fast response and helpful. Very good features. Everything works well from what I can tell. Smooth user experience. Very versatile. Full of great products to choose from and integrates with Shopify well.

RejuvenTech
United States
About 18 hours using the app
April 3, 2024

Zendrop is easy to use and has much better customer service than other drop shippers I've worked with. It's also much easier to manipulate the products.

StarHorizon11
United States
21 days using the app
March 14, 2024

awesome response and they're always ready to help.

Clanks Zone
New Zealand
10 months using the app
February 14, 2024

I would definitely be doing injustice to myself, if I don’t write down a little note to say a BIG THANK YOU to Zendrop Customer Support. Specifically to Janelle Garcia. A Special Thank you, to you Janelle for stepping at a time when I needed assistance. You came in as an Angel to take me through to the end. I appreciate your Patience, your time, your troubleshooting skills. Wonderful, wonderful. Thank you Zendrop Team, you’re an Amazing bundle of HOPE..

Gr8pet.com
United States
16 days using the app
March 26, 2024

I just paid zendrop to build me a store and subscribe to plus plan today! And I immediately asked a question to lovely Jo about a store and she responded quickly! Thank you! Thumbs up for communication! So I can’t wait to see what the store looks like! And hopefully to the success on the path with this zendrop!

MoonRose
United States
8 days using the app
March 14, 2024

Service is great and very beginner friendly
Support is super polite and helpful.

The Outlet
Portugal
3 months using the app