Reviews (10,195)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

January 27, 2024

I have been using Zendrop and am very happy with their quick response time to questions and there commitment to shipping in the quickest time possible. Good partner to have.

Elliott Berkshire
Canada
2 months using the app
May 16, 2024

Amazingly easy and their customer service are so responsive and helpful

Veauty
United Arab Emirates
About 1 month using the app
May 7, 2024

awesome app, easy to use. Team is super fast at responses!

Royale Wolfe
Australia
25 days using the app
January 11, 2024

Best customer service ever!!!!! I made a silly mistake and Cyrill was absolutely wonderful! Responded to my emails in under 3 mins and had great patience walking me step by step to see where I was wron.

McCourt's Marvelous Market
United States
About 2 months using the app
January 16, 2024

The support are very helpful! I had a question and I was immediately able to connect with someone and the resolution was wesome! Thank you!

Sisters Threads and Trinkets
United States
7 months using the app
March 30, 2024

Horrible customer service, as a seasoned dropshipper I am very disappointed with their customer service team. Upgraded to the Plus and was hoping I can import reviews, but guess what Zendrop doesn't offer native review integrations. Which was fine until I contacted support team, looking for a workaround to where I can import reviews from aliexpress, so here i am seeking for a solution to be able to find said products on aliexpress once I have imported products from zendrop to my shopify store. THERE IS ABSOUTELY NO WAY TO FIND YOUR PRODUCTS FROM ZENDROP ON ALIEXPRESS WITHOUT SEARCHING FOR THE PRODUCTS YOUR SELF ON ALIEXPRESS, WASTE OF TIME FULL OF HASSLE STAY AWAY FROM THIS APP.

Shop Top Tiers
United States
24 days using the app
Zendrop replied April 1, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

March 20, 2024

Great customer service! Pretty easy to setup and they have a large selection of items! The paid plans are a little pricey if you're just starting out but I've seen worse. Would recommend to anyone getting into dropshipping.

The Paws Pet Store
United States
2 months using the app
November 19, 2024

understanding, knowledgeable and willing to help

Sno's Finds
United States
About 1 month using the app
Edited June 22, 2024

HI,

I GOT QUICK ANSWERS AGAIN - MARVELES HOW COMPETENT THEY ARE - AND 24/7. VERY PRACTICALL, WHEN LIVING IN EUROPE, AND NOT IN USA.

HejKaren.dk
Denmark
5 months using the app
December 5, 2023

I would definitely recommend trying out Zendrop. I'm amazed at the response time and the clearity of how they run their business.

Comfie Club
United States
3 months using the app