Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

Edited July 15, 2024

Great service, got all the help i need from Mariane!

My Store
Norway
7 months using the app
February 1, 2024

It was very nice to talk to Janelle this morning, and for her patience to help me figure out my delayed order. Thank you Janelle.

All in Sports
United States
About 1 month using the app
January 26, 2024

The assistant was helpful with the minor problems i had. The app is really easy to use.

Only bad thing is prices for U.S products. I don’t know if it’s fast shipping or this inflation but man are US products high.

My Store
United States
7 months using the app
April 23, 2024

Great customer service. They promptly answer any questions and have a ton of help articles to help you.

Nerdy Needs and Wants
United States
About 1 month using the app
January 16, 2024

The customer service is very good, especially Molly as she is very helpful and able to answer all my questions with amazing clarity

fairytalegifts
Singapore
3 months using the app
January 10, 2024

Big thanks to Jinky for her exceptional customer service! Her prompt responses and attentive assistance made my experience smooth and enjoyable. Truly appreciated her help!

Petopia
Canada
3 months using the app
February 20, 2024

It was and has been a learning curve but help is a click away and they actually help so i say give it a try https://qh4life.myshopify.com/

Quick-Hacks
United States
3 months using the app
May 13, 2024

very good app and support

Variex
Brazil
4 months using the app
January 16, 2024

At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.

The Bloody Store
Australia
About 1 month using the app
Zendrop replied January 18, 2024

Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution

December 29, 2023

13 days shipping is good also I am not afraid that I may get scammed cause Zendrop ships themselves and if you upgrade the plan, you have a lot of advantages as well.

PorkySmash
Georgia
About 2 months using the app