Reviews (9,918)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.
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Jobelle was very quick and super helpful in helping me with login issues and was very polite and professional in the process. Thank you, Jobelle.
The customer service is very good, especially Molly as she is very helpful and able to answer all my questions with amazing clarity
Great customer service & many options to choose from! Super helpful and accommodating.
Very good customer service, I am very reassured that if there are any problems with the delivery I could rely on them and keeps me peace of mind.
Completely useless app as they charge huge rate and there is no much margin so I would not recommend this app at all
Thanks for sharing your feedback. We have reached out to you via email to assist you with this. Excited to get this to a resolution.
We have just started using this app and think that quality of information provided about products is superior to other drop shipping systems available. We are looking forward to hearing from our customers on the quality of products.
great costumer support and really nice agent, thank you
At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.
Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution
Very quick to answer my questions and provide help. Thank you!
joshua and Cyril as well as other team members helped me to set up pricing for a product that is not listed in zendrop