Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 1, 2024

Nothing bad to say about Zendrop. The customer service team and the fulfillment team are great

A&S Direct
Canada
4 months using the app
Zendrop replied September 6, 2024

We're glad to hear from you and we truly appreciate your feedback.

August 11, 2024

I really like this App. Everything works pretty much automated. You only have to pay at the end.

SnifferSip🐾
Germany
3 months using the app
October 8, 2024

Zendrop customer service is subpar to none. Each time the customer service agents take the time to diligently and efficiently solve the problem and today was no exception. Very grateful!

My Store
United States
About 1 month using the app
Zendrop replied October 9, 2024

Thank you for your amazing feedback! We're so glad to hear that our customer service team consistently provides you with diligent and efficient support. Your gratitude means a lot to us!

November 8, 2024

Contacted the support team on numerous occasions. They're quick to respond and always aid in my query. I was helped by Jobelle recently who supported me with numerous questions. Couldn't fault it.

The Baby Tot Shop
United Kingdom
9 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so happy to hear that our support team, and Jobelle in particular, was able to assist you with all your questions. It's great to know that we’ve been able to help you consistently and efficiently. We truly appreciate your kind words!

November 11, 2024

Very kind and helpful. Helped me feel comfortable and helped me get effortlessly started with Zendrop.

LimitlessDeals.shop
United States
15 days using the app
August 12, 2024

This is a professional platform that truly stands out with its exceptional customer service. Every interaction is met with prompt, courteous, and knowledgeable support.

ShineOn
Saudi Arabia
Over 1 year using the app
October 8, 2024

Support was so great. However, the system leading to or showing 7-day trial was not obvious which I hope they may improve.

PYJ IT Solutions
Australia
2 days using the app
Zendrop replied October 10, 2024

Thank you for your feedback! We’re glad to hear you had a great experience with our support team. We appreciate your suggestion regarding the visibility of the 7-day trial, and we’ll definitely take that into consideration for improvement.

Edited July 15, 2024

I recently started using Zendrop for my e-commerce business, and I couldn't be happier with the experience. Their platform is incredibly user-friendly and has streamlined my entire dropshipping process. The product selection is vast and diverse, making it easy to find high-quality items that fit my niche.

One of the standout features is the fast shipping times. Unlike other dropshipping services, Zendrop ensures my customers receive their orders promptly, which has significantly improved my customer satisfaction ratings. The automatic fulfillment feature saves me a ton of time and allows me to focus on growing my business rather than handling logistics.

Customer support is top-notch. Any questions or issues I've had were addressed quickly and efficiently by their friendly support team. It's evident that Zendrop values its users and strives to provide the best service possible.

Overall, Zendrop has been a game-changer for my business. I highly recommend it to anyone looking to enhance their dropshipping operations. Five stars all the way!

Zoleva.
Netherlands
9 months using the app
September 12, 2024

Jobelle was incredibly helpful!
I had an amazing experience with the Zendrop support team, specifically Jobelle. She patiently guided me through the process of sourcing products and provided clear, timely updates. Her professionalism and dedication truly made the process seamless. Highly recommend Zendrop for anyone looking for efficient dropshipping solutions with top-notch customer support!

Mood-Tech
United States
5 days using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re thrilled to hear that Jobelle provided you with exceptional support and made your experience seamless. We appreciate your recommendation!

November 9, 2024

Had an issue with an order and Ivan sorted it very quickly and thoroughly. big up to ivan

TidyWishes
United States
12 days using the app