Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 23, 2024

the technical support has been really helpful. I am pleasantly surprised

Vivareflex Online
United States
10 months using the app
Zendrop replied September 26, 2024

We’re so glad to hear that you had a positive experience with our technical support! Thank you for sharing!

November 4, 2024

Amazing customer service! If you have a question about a product and need more information about it. Zendrop support team will go further beyond to assist you!

RyzeUP
United States
4 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that our support team went above and beyond to help you with your product questions. We always strive to provide the best assistance possible, and it’s great to know we hit the mark!

August 1, 2024

I have to say that joining Zendrop is one of the best decisions I have made, I love the products and their customer service. My last issue I was helped by Kelley and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move.

Maybelia
Netherlands
About 1 month using the app
August 5, 2024

I've been using Zendrop for my dropshipping business for the past few months, and overall, I'm very satisfied with the service. The platform is user-friendly and makes it easy to find and import high-quality products into my store. I appreciate the variety of products available and the fast-shipping times, which have helped me keep my customers happy.

The integration with Shopify works seamlessly, and the customer support team has been responsive and helpful whenever I've had questions or issues.

Zendrop has been a reliable partner in growing my e-commerce business, and I would definitely recommend it to other dropshippers looking for a dependable fulfillment solution.

Bonkera Boutique
United States
4 months using the app
November 4, 2024

I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!

EzyGadgetx
Australia
2 days using the app
Zendrop replied November 22, 2024

Thank you for your wonderful feedback! We're so glad to hear that our customer support was able to resolve your billing issue quickly and issue the app credit without any hassle. We truly appreciate your kind words and are always here to assist you!

October 3, 2024

Straight Forward. Amazing Staff. Awesome Customer Support they help me on my accounts this two amazing members Jobelle and Mariana where excellent assisting my issue. Ohh and very patience. Let's Make Money!!!!!

Shifa
United States
1 day using the app
Zendrop replied October 8, 2024

Thank you so much for your kind words! We’re thrilled to hear that Jobelle and Mariana provided you with excellent support and assistance. We're excited to help you on your journey to success!

September 17, 2024

I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared.

Be careful!

Lisa Marie
United States
7 months using the app
Zendrop replied September 20, 2024

We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.

September 19, 2024

Awesome support from Zendrop, very prompt and helpful whenever needed at the drop of a hat!

Purriffic Pals
Australia
4 months using the app
Zendrop replied September 23, 2024

We're thrilled to hear that you’ve had such a positive experience with Zendrop’s support. Thank you for your feedback!

October 25, 2024

Thank you for your help!!Had a wonderful experience with Zedrop support

My Store
United States
23 days using the app
Zendrop replied October 29, 2024

We're so glad to hear you had a wonderful experience with Zendrop support. Your feedback means a lot to us!

November 7, 2024

Absolutely amazing. from products to assistance! Mariane was so quick to help with my query and so friendly!! TOP level support

Seren-ova
South Africa
13 days using the app
Zendrop replied November 22, 2024

Thank you for the amazing feedback! We're so glad to hear that Mariane provided quick and friendly support. We’re thrilled that you had such a positive experience with both our products and assistance. Your satisfaction means the world to us!