Reviews (10,194)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 14, 2024

Beautiful and easy-to-use interface and amazing customer service esp Juan. Best man

Nur by Meshal
Canada
3 months using the app
Zendrop replied September 16, 2024

Thank you for your feedback! We’re glad you love the interface and appreciate Juan’s amazing customer service. Your praise means a lot!

October 10, 2024

Whenever I have a question, they are always helpful. They go above and beyond to make sure to address my concerns. Great Experience!

Mending Vibes
United States
28 days using the app
Zendrop replied October 15, 2024

Thank you for the amazing feedback! We're thrilled to hear that our team has been so helpful and attentive to your needs. Your great experience means a lot to us!

August 5, 2024

The support team has been great. I am still trying to figure out the ins and outs of the application, but everyone was very helpful at zendrop.

Nanomads
United States
5 months using the app
October 22, 2024

FRAUD!!
This application is completely fraudulent.
I inquired about my eligibility for a specific onboarding offer, and while Juan was verifying it, he blocked my in-app messenger.

I created a second account, provided my actual account details, and questioned why they did that, only to have both accounts deactivated. This is a total scam; I've lost hundreds of dollars because of it.

Their primary goal seems to be to defraud users and profit themselves.

Retro Product
India
21 days using the app
Zendrop replied October 29, 2024

I'm really sorry to hear about your experience. We take these concerns very seriously and want to help you resolve this issue. We'll be reaching out to further assist you with this.

September 10, 2024

Zendrop is clearly dedicated to delivering a great service, they are adding new tools all the time and easy to talk too when you need assistance!

My Store
Australia
18 days using the app
Zendrop replied September 13, 2024

Thank you for your review! At Zendrop, we’re always hungry for innovation and committed to delivering the best service possible. We truly appreciate your feedback.

October 14, 2024

great customer support and an awesome app

STARA BEAUTY
United States
10 months using the app
Zendrop replied October 15, 2024

Thank you! We're so glad to hear you’re enjoying our app and customer support. Your feedback is greatly appreciated!

August 30, 2024

Zendrop is an efficient marketing tool for market product search and analysis with an available techteam ..always prompt to support...
I will partnership Zendrop and recommend ...thank Zendrop

Essentiel Bien-être
Canada
22 days using the app
Zendrop replied September 6, 2024

We’re delighted to hear about your positive experience with Zendrop. We’ll continue to provide excellent support and assistance to ensure your satisfaction. Thank you for your partnership and recommendations!

September 24, 2024

Easy to navigate and add products to my store.

TruGlo Fit
United States
About 1 month using the app
Zendrop replied September 26, 2024

We’re glad to hear that you find it easy to navigate and add products to your store! Simplifying your experience is what we strive for, and your feedback is greatly appreciated!

September 25, 2024

Juan has given me good on this day. He was polite and informative. My problem was handle and and I can now move forward. Thank Zendrop!!!

Buyers-Open
United States
About 2 months using the app
Zendrop replied September 26, 2024

Thank you for sharing your experience! We’re so glad to hear that Juan was polite and informative while helping you with your issue. We appreciate your support for Zendrop!

August 26, 2024

Great customer service. Had some difficulties but spoke today with Ian and he helped me out really good!!!

Kesino
Netherlands
About 2 months using the app