Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 25, 2024

Great experience with the customer service from Janelle!
Answered all my questions and explained things that were confusing to me and gave me a much better understanding of things I was unsure about!
Thanks very much!

Wagging Wellness
Australia
1 day using the app
Zendrop replied October 29, 2024

Thank you for your wonderful feedback! We’re so glad to hear that Janelle provided you with excellent customer service and helped clarify your questions. Your appreciation means a lot to us!

September 17, 2024

very reactive and fast support, clear answers, thanks again !

My Tiny Crab
France
25 days using the app
Zendrop replied September 20, 2024

Thank you for your kind words! Your satisfaction is our priority, and we appreciate your feedback!

October 1, 2024

i had a probleem i couldnt solve, but thanks to the support team helping me solve the issue, i can now continue enjoying zendrop

Gentiva
Netherlands
10 days using the app
Zendrop replied October 3, 2024

Thank you for sharing! We're glad the support team was able to help you resolve your issue, allowing you to continue enjoying Zendrop. Your satisfaction is important to us!

July 27, 2024

Amazing service! Had an issue with a promotion I was offered, I contacted support and Karrie was extremely quick to get the issue resolved for me. The app is also super easy to navigate and offers a whole host more than other competitors 5/5!!

Bella's Tiny Threads
United Kingdom
About 2 months using the app
August 21, 2024

By far the fastetst and best support ive ever had with dropshipping - handling return or refunds is super easy and any issue the team helps you with is resovled in minutes. this is the second account ive left 5 stars with for zendrop. not overdoing it here they are just litrally that good.

Love Link
Germany
11 days using the app
August 19, 2024

ZenDrop has been the easiest supplier I have ever used! I tried a few others and as a newbie in ecommerce the Customer Support was A-Class and always is swift and professional in getting the help I need in very simple steps. I LOVE ZENDROP!

Mogulz
United States
13 days using the app
September 7, 2024

Customer support is awesome. I had questions and concerns about my website e-commercesphere.com and linking. Their support team got with me fast and answered my questions. In my opinion Zendrop is a great investment if you're serious about your future in drop shipping.

E-COMMERCE SPHERE
United States
9 days using the app
Zendrop replied September 10, 2024

We're glad to hear that you are satisfied with doing business with us. We truly appreciate your review.

October 15, 2024

So far.. i am having a great experience.

Cevoria
United States
About 2 months using the app
Zendrop replied October 18, 2024

We're glad to hear that you’re having a great experience! If you have any highlights or specific features you love, feel free to share!

August 18, 2024

I’ve just recently started using Zendrop. So far their customer service is outstanding. I am going to go through my store and map some more of my products to their platform if they continue to be less than their competitors. I was trying to find products at reduced prices and within minutes they found everything I needed. They saved me a lot of money.

Pretty and Powerful Enterprise LLC
United States
3 days using the app
September 11, 2024

The support team is very good with fast response times, everything is effortless and easy to get done.

MystifyOfficial
Slovenia
12 days using the app
Zendrop replied September 13, 2024

We’re glad to hear you received excellent support. Thank you for your feedback!