Reviews (10,446)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth integration with Shopify, enhancing product sourcing, inventory management, and order fulfillment. They praise its diverse product range, fast shipping, and automated fulfillment features. Custom branding options and responsive customer support are also highlighted. Additionally, educational resources and a supportive community are valued for contributing to business growth and operational efficiency.

December 7, 2024

I love zendrop!!

DivineLuxes
United States
8 months using the app
Zendrop replied December 20, 2024

Thank you so much! We're thrilled to hear that you love Zendrop! If you need anything else or have questions in the future, feel free to reach out. We're here to help!

October 11, 2024

Excellent customer service. I love this platform I just need to utilize more of the features that are available. Well worth the investment. Hopefully I will be getting a great return on it soon!

Jada’s Beauty Closet
United States
28 days using the app
Zendrop replied October 15, 2024

Thank you for the excellent feedback! We're thrilled to hear you love the platform and find value in it. If you have any questions about utilizing more features, feel free to ...

October 9, 2024

zendrop is a great platform to work with. you can quickly add products and have a good team that is always there to help you. for example i needed a replacement product because it was broken. it was quickly and professionally solved by the zendrop team! thanks for that!

Prodexx Nederland
Netherlands
2 months using the app
Zendrop replied October 10, 2024

Thank you for your great feedback! We're thrilled to hear that you find Zendrop to be a fantastic platform and that our team was able to quickly and professionally assist you ...

October 28, 2024

Great customer support, amazing fulfillment, great product searching tool, you are doing yourself a disservice by not using ZenDrop.

retreat supply.
United States
17 days using the app
Zendrop replied November 1, 2024

Thank you for the fantastic recommendation! We’re thrilled to hear that you’re enjoying our customer support, fulfillment, and product search tools. Your enthusiasm means a ...

November 21, 2024

Friendly and fast customer service

GlowBreeze
Germany
19 days using the app
Edited October 17, 2024

I started using Zendrop in May 2024 when I set up my Shopify store, opting for the $79/month plan based on Shopify’s recommendation. As a newcomer to dropshipping, it took a few months to get my store running smoothly, but once I started making sales, I quickly encountered issues with Zendrop.

Unfortunately, Zendrop frequently dropped the ball on orders. They would process an order, only to ...

The Next Door Neighbor
United States
About 1 year using the app
Zendrop replied October 10, 2024

Thank you for your feedback! We’re glad to hear that you find our customer service great and accessible.

December 6, 2024

Friendly staff ❤️ thanks for the great service

Prime and essentials
United States
5 days using the app
December 4, 2024

Merjerrie from the Customer support was very helpful with my query. Not only she answered my questions but provided further details to navigate their app in a simple manner. Appreciate it.

My Store
Canada
33 minutes using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're thrilled to hear that Merjerrie was so helpful in answering your questions and providing clear guidance on navigating the app. We ...

October 17, 2024

Zendrop team always try to help as much as possible. I like that the customers receive their orders sooner than other suppliers.

Elara Nova
United States
6 months using the app
Zendrop replied October 23, 2024

Thank you for sharing your experience! We're glad to hear that our team is providing the help you need and that customers are enjoying quicker delivery times. Your ...

November 20, 2024

They have best support which I like and they are really quick

Gleemine
Sweden
7 days using the app