Reviews (9,897)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

September 23, 2024

I appreciate the customer support, quick and well informed

ARYCHA
United States
About 2 months using the app
Zendrop replied September 26, 2024

Thank you for your kind words! We’re thrilled to hear you had a positive experience with our customer support. Your feedback motivates us to continue delivering the ultimate service!

July 10, 2024

I have only just started using zendrop but have to say the customer support is great. Jobelle helped me with an issue I was having connecting my store. Got it resolved very quickly.

MrKirshy
Canada
16 days using the app
July 31, 2024

First time user here, really happy with the level of costumer support and training material, this is literally a a gold mine of knowledge specially for someone who has attempted this before many times, Thanks for your help Jinky and Zendrop

My Store
United States
2 days using the app
October 1, 2024

i had a probleem i couldnt solve, but thanks to the support team helping me solve the issue, i can now continue enjoying zendrop

Gentiva
Netherlands
10 days using the app
Zendrop replied October 3, 2024

Thank you for sharing! We're glad the support team was able to help you resolve your issue, allowing you to continue enjoying Zendrop. Your satisfaction is important to us!

July 21, 2024

This app will be what you need to get sales up fast! Don’t give up sales will come.

pydesign
United States
19 days using the app
July 23, 2024

I just want to say how please I am with Zendrop's service, I have a store and I had an order on my store, and I reach out to know the update on the order shipment, and I spoke to Mariane, and I must say, it was the most Kindest conversation I have had on a website in a long time. I am soooo thankful that I am working with Zendrop and it was such a honour for me to talk to Mariane.

THE VAULT SHOPS
Germany
3 days using the app
July 1, 2024

I’ve consistently received top-notch customer service from Zendrop. Their team is always courteous, attentive, and quick to address concerns. Whether it’s a simple query or a more complex issue, they handle it professionally and efficiently. Their commitment to customer satisfaction has truly enhanced my overall experience with Zendrop. I highly recommend them for their excellent service!

Thank you!

My Store
United States
2 months using the app
July 24, 2024

Easy to work with. When I have issues, the team at Zendrop always takes care of me.

Viral Hair Wand
United States
2 months using the app
June 30, 2024

Im just getting started but so far the support from Zendrop has been awesome.... Getting to customer service from the AI bot took lesss than a minute. Juan was super helpful and all questions were answered. Sean

My Store
United States
3 months using the app
August 31, 2024

Zendrop has great products and amazing customer service. It is currently 1:30 AM and I was having trouble then decided to message for help and they got back with me in a matter of a couple of minutes. (Ian deserves a raise;) ) 10/10 would recommend!

My Store
United States
About 22 hours using the app
Zendrop replied September 6, 2024

We’re thrilled to hear about your positive experience with Zendrop and our customer service team. We appreciate your feedback and recommendations.