Reviews (10,195)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 4, 2024

Amazing plattform, the team is super helpful. Thank you so much for all amzing support team. Highly recomended.

AWACADI
New Zealand
3 months using the app
Zendrop replied September 6, 2024

Thank you for your wonderful feedback! We’re delighted to hear that you find our platform and support team amazing. We appreciate your recommendation!

August 25, 2024

I am just starting out and had a question about ordering and processing and zendrops team helped me right away to understand. Loving this app so far

gizmo-grid
United States
14 days using the app
September 12, 2024

So far great experience, the service team are very quick to respond to any sourcing or product specific queries.

Grace & Co
Australia
17 days using the app
Zendrop replied September 13, 2024

Thank you for your feedback! We’re glad to hear our service team has been quick and helpful with your queries.

September 16, 2024

The customer service is always ready to help you

bluemoonbenelux
Netherlands
About 1 month using the app
Zendrop replied September 18, 2024

Thank you for your feedback! We're glad to hear that our support team was able to help you.

August 15, 2024

Zendrop is my absolute favorite for dropshipping! Their customer support is excellent, and they have live chat, which is super helpful. Plus, they can find any product I need in less than two days. Zendrop is a game-changer!

AlleyNetworks
United States
26 days using the app
November 16, 2024

So far so good, excellent customer support team. Just starting out looking forward to a bright future.

Havenly
Ireland
About 23 hours using the app
July 29, 2024

Joining Zendrop has been one of the best decisions I've made. I love their products, and their customer service is excellent. Every time I've had an issue and needed to contact support, they've been able to help me. Their platform is also very easy to use.

Mini Mates Mart
Australia
23 days using the app
September 21, 2024

Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!

Footcare.com
Australia
7 days using the app
Zendrop replied September 23, 2024

Thank you so much for your kind words! We're thrilled to hear that Juan was able to help you. Your feedback means a lot to us!

July 22, 2024

They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.

Shopenvara
Netherlands
28 days using the app
July 24, 2024

I am new to Shopify and have recently started using Zendrop, and I must say it's the best thing that has ever happened to my store. The service is friendly, making dropshipping with Zendrop feel like a family business. They genuinely care about my store and check in on me from time to time. The customer service is excellent, and they offer a wide collection of items. I would definitely recommend Zendrop to other store owners.

ZeeStores
Canada
About 2 months using the app