Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 30, 2024

I'm a new user but their support is amazing, and I'm sure I will thrive by working with them, can't recommend enough!

Let's Glam
Cyprus
About 1 month using the app
October 1, 2024

really good customer service and one of the best free platforms for order fulfillment. I recommend it.

BLANK
India
3 days using the app
Zendrop replied October 3, 2024

Thank you for your recommendation! We’re glad to hear you’re enjoying our customer service and finding our platform valuable for order fulfillment. Your support means a lot to us!

October 1, 2024

I have used Zendrop Support several times. They have always been prompt when replying and in resolving any issue that I had.

Your Success Today LLC
United States
About 24 hours using the app
Zendrop replied October 3, 2024

Thank you for sharing your experience! We're delighted to hear that Zendrop Support has been prompt and effective in resolving your issues. Your feedback is greatly appreciated!

July 26, 2024

My experience with zendrop has been amazing. The support team is awesome, I was having issues with my store and reached out to the support team for help. I got a member of the team in less than a minute and she knew exactly what issue was to help me resolve it. I love it.

VivaLumin
United Kingdom
About 2 months using the app
July 24, 2024

I had an issue with my subscription, and the support team responded very quickly—within two to three minutes—through the help bubble at the bottom right corner of the page. They resolved the problem just as fast, within 10 minutes, during which they collected some additional information about my issue.

For Feet
France
18 days using the app
August 7, 2024

I requested a size chart, and within 24 hours, the support team sent it to me.

StyleSpectrums
Netherlands
4 months using the app
July 24, 2024

Just had the best interaction with Kelley @ customer service. She was very well informed and had an answer for my every question. I was getting bogged down in fine details of shipping process. She was able to offer course correction and a new perspective on the problem. Very impressed. Thank you!

The Pit Stop
United States
28 days using the app
July 22, 2024

Janelle really helped me today, i could not fill my orders because of an error and she helped me fix it:)

Silkitty
Netherlands
9 months using the app
Edited November 8, 2024

Harvey & Shiza was quick and easy to respond to. Very nice

My Store
United States
About 1 month using the app
Zendrop replied November 1, 2024

Thank you for your feedback! We're glad to hear that Shiza was quick and pleasant in her responses. Your satisfaction is important to us!

October 18, 2024

Amazing customer support. Very fast to respond.

Kitchen Collective
New Zealand
About 1 month using the app
Zendrop replied October 29, 2024

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer support. Your feedback motivates us to keep improving!