Reviews (10,450)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth integration with Shopify, enhancing product sourcing, inventory management, and order fulfillment. They praise its diverse product range, fast shipping, and automated fulfillment features. Custom branding options and responsive customer support are also highlighted. Additionally, educational resources and a supportive community are valued for contributing to business growth and operational efficiency.

November 12, 2024

Fast responses and great customer support.

Tip Top Dorm Shop
Canada
3 months using the app
October 28, 2024

very professional customer support, just that some products arent available when i sent a product request, but if you guys can fix that then everything else is perfect! and maybe the speed on the product requests can use some work too since ive had requests take like 5 days to return. but overall a good experience just the speed and product availabilty needs work.

Winx Shop
Pakistan
6 days using the app
Zendrop replied November 1, 2024

Thank you for your detailed feedback! It's great to hear that you had a positive experience with the customer support team. I appreciate your insights on product availability ...

December 30, 2024

Excellente plateforme, support très efficace et réactif

Cosmoze
France
About 2 months using the app
Zendrop replied January 14, 2025

Thank you for the kind words! We're so glad to hear you're finding the platform efficient and the support responsive. Your feedback is greatly appreciated, and we're here ...

December 6, 2024

Very very good and a great support!

My Store
Sweden
5 days using the app
October 18, 2024

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers.
Thank you to the ...

Moxie Maven
United States
2 days using the app
Zendrop replied October 29, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that our customer support exceeded your expectations and that Jobelle made a positive impact. Your ...

October 8, 2024

I have started using this since Aug 2024, and it has been the easiest drop ship app i have used.

easy to link to shopify and add products to your store.

Nohlas
United States
About 1 month using the app
Zendrop replied October 10, 2024

Thank you for sharing your experience! We’re thrilled to hear that you find our app easy to use and that linking to Shopify and adding products has been a breeze for you.

October 30, 2024

Ian was great and helped me resolve the refund issue sooner rather than later.

My Store
United States
28 days using the app
Zendrop replied November 1, 2024

Thank you for sharing your experience! We’re glad to hear that Ian was able to help you resolve your refund issue quickly. Your feedback is much appreciated!

Edited November 18, 2024

Truly great service, especially from Nyka, Jo & Khubaib! Thank you Zendrop for hiring such professional and very customer friendly people! They are making the difference!

OnelyOnline
Netherlands
3 months using the app
Zendrop replied October 8, 2024

Thank you for your kind words! We're thrilled to hear you’re enjoying the app. Mariane will be glad to know her service made a positive impact.

October 18, 2024

Super helpful service, I had an answer within minutes of prompting for help. Would recommend.

My Store
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for the fantastic feedback! We're delighted to hear you received quick assistance and would recommend our service. Your satisfaction means a lot to us!

November 8, 2024

Wide variety, great customer experience and lovely customer support

Viavita-Goteborg
Netherlands
3 months using the app
Zendrop replied November 22, 2024

Thank you for the fantastic feedback! We're so glad to hear that you're enjoying the variety of products, as well as the customer experience and support. We truly appreciate ...