Reviews (9,918)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, and its fast shipping times that enhance customer satisfaction. They value the diverse and high-quality product selection, seamless Shopify integration, and time-saving automated order fulfillment features. The responsive customer support and custom branding options are also highlighted, alongside educational resources provided to improve business skills. Competitive pricing plans make it accessible for various business sizes, positioning it as a comprehensive dropshipping solution that supports business growth.

October 11, 2024

Ian provided excellent and prompt feedback regarding the customer order.

TC

STURDY STITCH APPAREL & MORE, LLC
United States
29 days using the app
Zendrop replied October 15, 2024

Thank you for sharing your experience! We're happy to hear that Ian provided you with excellent and prompt support regarding your order. Your feedback is much appreciated!

July 17, 2024

Great support, still finding our way around the app but so far so good! :)

Solar Garden Direct
United Kingdom
About 1 month using the app
September 21, 2024

Amazing support, its the best platform to use with shopify. Perfect prices, perfect delivery dates and amazing support!

Blazzy
Czechia
6 days using the app
Zendrop replied September 23, 2024

Thank you for your fantastic review! We're thrilled to hear you find our platform perfect for Shopify. Your satisfaction is our ultimate goal!

May 31, 2024

Zendrop is one of the best quality supplier platforms in Dropshipping. In addition to their support team responding almost immediately, they have absolutely everything and of extreme quality. When you can't find a specific product, just add it manually to your store, and as soon as the first sale is made and you click to process it through Shopify, their system is automatically triggered and within a few hours, you already have a quote for your product at a very competitive price! Highly recommend!!

Khloe Cooper
United States
9 months using the app
July 7, 2024

This is a great app great customer service I accidentally downgraded my plan I contacted them and they helped me right away they got me back to my status I recommend this app customer service 100%. Thank you again

AirZephyr™
United States
18 days using the app
June 27, 2024

So far Zendrop has been great!
I needed help with a logging in issue and after speaking to a staff member once the AI Bot did its part, I was able to get the help I needed very quickly!! Super fast customer service!!

Bluetooth Haven
United States
About 2 months using the app
October 8, 2024

They respond so quickly whenever i need help with something. Excellent service. Thanks.

SchmickWear
Australia
4 days using the app
Zendrop replied October 10, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you appreciate our quick responses and excellent service.

October 1, 2024

really good customer service and one of the best free platforms for order fulfillment. I recommend it.

BLANK
India
3 days using the app
Zendrop replied October 3, 2024

Thank you for your recommendation! We’re glad to hear you’re enjoying our customer service and finding our platform valuable for order fulfillment. Your support means a lot to us!

June 14, 2024

I’ve been using Zendrop for my e-commerce business, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to navigate and manage orders efficiently. The product selection is vast and diverse, catering to various niches, which is perfect for scaling my business.

One of the standout features is the rapid shipping times. My customers are consistently impressed with how quickly their orders arrive, which has significantly boosted my store's reputation. The automated order fulfillment saves me a ton of time and hassle, allowing me to focus on growing my business instead of getting bogged down in logistics.

Customer support is top-notch! Whenever I’ve had questions or needed assistance, the Zendrop team has been prompt, professional, and incredibly helpful. Their commitment to ensuring a smooth and satisfying experience for their users really shines through.

CycloneFrost™
United States
About 2 months using the app
October 1, 2024

I have used Zendrop Support several times. They have always been prompt when replying and in resolving any issue that I had.

Your Success Today LLC
United States
About 24 hours using the app
Zendrop replied October 3, 2024

Thank you for sharing your experience! We're delighted to hear that Zendrop Support has been prompt and effective in resolving your issues. Your feedback is greatly appreciated!