Reviews (10,199)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 17, 2024

Super helpful and amazing customer service

TechTrend Co.
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for your kind words! We truly appreciate your feedback and are glad to hear you had a great experience with our customer service.

October 22, 2024

Zendrop are the best platform to use as eccomerce and dropshipping thanks zendrop and Krisnalyn support thanks 100%

Picteka
Somalia
26 days using the app
Zendrop replied October 29, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you find Zendrop to be the best platform for eCommerce and dropshipping. We appreciate your shoutout to Krisnalyn for her support! Your satisfaction means a lot to us!

October 15, 2024

customer support is always fast and helpful!

IVORI
United States
29 days using the app
Zendrop replied October 18, 2024

It’s great to hear that you find the customer support fast and helpful! Quick assistance can really make a difference. Thanks for sharing your experience!

October 26, 2024

This app is AMAZING. I can't express how helpfull the team is, how fast they reply and how much they care to help. 10/10

NueBasics
United States
About 1 month using the app
Zendrop replied October 29, 2024

Thank you for the amazing feedback! We’re thrilled to hear that you find our team helpful and responsive. Your support and 10/10 rating mean so much to us!

October 27, 2024

Fantastic customer service so far. The support team are quick and helpful.

My Store
United Kingdom
22 days using the app
Zendrop replied October 29, 2024

Thank you for the fantastic feedback! We're thrilled to hear that our support team has been quick and helpful. Your satisfaction is our priority!

November 5, 2024

best costumers support ever really i love them helpfull and my costumer support assist was Markgil and he really helped me alot <3

AirTag Trackers
United Kingdom
5 days using the app
Zendrop replied November 22, 2024

Thank you so much for your amazing feedback! We're thrilled to hear that Markgil provided you with excellent support. We’ll be sure to pass along your kind words to him. Your satisfaction means a lot to us, and we’re always here to help whenever you need!

September 25, 2024

The support on questions and concerns is very helpful with visual support this ideal .

Elite Fitness and Health
Canada
4 months using the app
Zendrop replied September 30, 2024

Thank you for your feedback! We’re thrilled to hear that you found our visual support helpful. We strive to make your experience as smooth as possible!

September 18, 2024

Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima

Glam Spa Beauty Shop
United States
About 5 hours using the app
Zendrop replied September 20, 2024

Thank you for your fantastic review! We’re so glad to hear that Jemima provided you with the patient and helpful support you needed. It’s great to know you’re enjoying the app and finding it easy to use. Your feedback means a lot to us, and we’ll be sure to pass on your thanks to Jemima!

August 13, 2024

Being new to the industry I have to say that the folks at Zendrop are very efficient and knowledgeable. They get back to you fast and always with a fantastic attitude, much appreciated

Orion Solutions
Mexico
About 1 month using the app
July 22, 2024

Janelle really helped me today, i could not fill my orders because of an error and she helped me fix it:)

Silkitty
Netherlands
9 months using the app