Reviews (10,124)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 12, 2024

I am new to this supplier, yet I've already had an amazing experience with Zendrop, they provide excellent quality service and fast shipping times.

Snap Essence
United States
About 2 months using the app
July 9, 2024

It's definitely one of the best out there !!! It definitely has way more products than the other suppliers, but I still sometimes find It difficult to find new products, as most of the products are available here after the trend has died down so it would be real nice if they could just increase their product range, overall, the experience was very good, the shipping rates, the product rates, I find all them very reasonable so yea pretty cool platform

Mystic Market
India
About 2 months using the app
July 2, 2024

I enjoyed using Zendrop where I can browse products easily and add that to my store easily. My experience with their customer service has been amazing too. I got my question answered in a matter of minutes and the way they responded to me is very satisfying.

InnoGadget HQ
Indonesia
About 2 months using the app
August 22, 2024

Great service, they have a verry fast response!

Zandano.nl
Netherlands
7 months using the app
November 5, 2024

Always readily available to help when required.

GolfThing
United Kingdom
About 2 months using the app
July 7, 2024

Two great answers from the bot but wanted to test the human support button - woah, quick and really helpful. Honestly wasn’t expecting that. Thank you Cyril

franklie.online
Australia
7 months using the app
October 18, 2024

Amazing customer support. Very fast to respond.

Kitchen Collective
New Zealand
12 days using the app
Zendrop replied October 29, 2024

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer support. Your feedback motivates us to keep improving!

July 29, 2024

Theres still a lot of issues that need to be fixed with their compatibility with tik tok, everyday seemed to be a new issue with tracking or shipping, have only had one tracking issue with shopify though. Just only use US based shipping if you plan to sell through tik tok

Clutch Grab
United States
About 1 month using the app
July 8, 2024

I would recommend Zendrop 100%. I had an issues processing an order and reached out to the chat and customer care was very helpful. Researched the issue in the order and took the time to walk me through how to fix it and I was able to get the customers order out on time and the customer received the order within an excellent time frame.

Lamiiche
Canada
About 2 months using the app
July 16, 2024

It is a great supply platform considering product ranges and advice on starting up as a dropshipper though I've yet conduct business with them in terms of client service as, I'm still a beginner and haven't built much of a customer base but so far as to establing the business , the platform has been great to interact with for ease of use of most of applications.

Ascending Heights Lifestyle
South Africa
About 2 months using the app