Reviews (10,202)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 5, 2024

Always readily available to help when required.

GolfThing
United Kingdom
About 2 months using the app
Zendrop replied November 22, 2024

Thank you for the great feedback! We're so glad to hear that our team is always available to assist you when needed. We’re here to help anytime!

August 14, 2024

Very good customer service, instantly responds and extremely helpful. Would recommend

Mindful Motions
Australia
About 1 month using the app
August 8, 2024

best customer service, glad to work with zendrop

Interactive Designs Gift Shop
United States
3 months using the app
June 29, 2024

So far I only needed support so I only can write about it.

I have to say I tried to use AutoDS but their customer service is more than worse! From them I got an answer in 2 days which is wow bad... And the problem I was waiting for them was a glitch in their system... All my product said "out of stock" when in reality I have no idea what those guys were doing, but horrible customer service, can't reach them at all.

With Zendrop it is different. I was listing products on my store and I had a very tiny little question and they answered me WITHIN MINUTES!!! WOW they are GREATE!!! And within 2 hours everything I needed, I got all the answers, from the team and from the manufacture.

So far all I can say is THEY ARE AMAZING!!!! Fast customer service!!! 10/10 Zendrop!!!!

Bloomyx
Hungary
3 months using the app
August 26, 2024

Zendrop's AI Assistant and support team have exceeded my expectations. The AI is intuitive and efficient, making daily tasks easier. The support team is equally impressive—always professional, helpful, and resourceful. They answer all my questions with expertise and ensure I have everything I need to succeed. Highly recommended!

EverShopperR
United States
3 days using the app
July 17, 2024

As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!

LashBake ™
United States
About 2 months using the app
July 28, 2024

The customer service is great, they are willing to spend a lot of time to solve the problem, answer questions very quickly, I would like to thank jemima for taking the time to help me, thank you very much

PlushSoothe Buddy™
United Kingdom
3 months using the app
July 16, 2024

Very fast and reliable support. Helped quickly and solved the problem straight away without any further problems!

received support from Franz!

MustHaveTreasures
Germany
3 months using the app
October 26, 2024

The customer responses are fast and good

Ivory Joy
Indonesia
About 2 months using the app
Zendrop replied October 29, 2024

Thank you for your feedback! We’re happy to hear that you find our customer responses fast and helpful. Your satisfaction is important to us!

July 25, 2024

I'm thoroughly impressed with Zendrop's exceptional service! Their dropshipping model is the best I've seen, with a knowledgeable and friendly customer support that's always available through their fast and responsive live chat, I receive answers to my questions in minutes.With their fast shipping, top-quality products, and unbeatable prices, I've experienced a significant increase in customer satisfaction and repeat business. I'm grateful for their expertise and support, and I highly recommend Zendrop as a reliable and trustworthy partner for all dropshipping needs .

Pawfect pet store
Nigeria
About 2 months using the app