Reviews (1,481)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for supporting business growth.

January 3, 2025

The best one

Novendy
Netherlands
10 months using the app
Zendrop replied January 14, 2025

Thank you for the amazing compliment! We're so happy to hear that you think we're the best. If you ever need anything, don't hesitate to reach out—we're always here to help!

February 27, 2025

thannk you Nyka for answering my questionns !!!

NoirTimer
Hong Kong SAR
27 days using the app
Zendrop replied March 4, 2025

You're very welcome! I'm glad that Nuka helped you with your questions! Your feedback means a lot!

August 3, 2024

I juest started with Zendrop, and they really dont lie. They have EVERY PRODUCT. And i love it. I did struggle with a little glitch that made me unable to link a few roduct variants, but with the help of their team, everything got fixed. The team is extremely fast at answering too, and at any given time of the day. I told them my prolem, and sent them the link of the product that dificuties, and boom. Each fixed in under two minutes. You can even see the change happen before your eyes. I really do recomend this and honnestly it would be a five start if it wasnt for the little bug.

My Store
Canada
About 1 hour using the app
September 19, 2024

Awesome support from Zendrop, very prompt and helpful whenever needed at the drop of a hat!

Purriffic Pals
Australia
4 months using the app
Zendrop replied September 23, 2024

We're thrilled to hear that you’ve had such a positive experience with Zendrop’s support. Thank you for your feedback!

January 31, 2025

Very helpful at explaining next steps - thanks

The Mila Collection
United States
4 days using the app
Zendrop replied February 11, 2025

Thank you for your kind words! I'm glad the support was helpful in explaining the next steps. If you need anything else, feel free to reach out!

July 1, 2024

To be honest, I haven't used the app. I bought it, started doing things but I just never got around to setting everything up. The support have been supernice this entire time and when I cancelled they didn't have to refund me but did without any discussion.

When I get around to having more time for this I will surely return.

Smokingdeer
Sweden
6 months using the app
July 16, 2024

So far it has been a very neat and properlyn guided set up process. The software is very friendly. I´ll be completing some training during the openning of my store in the zendrop academy.

ERFOLG & FULLE LLC
United States
12 days using the app
December 17, 2024

I just wanted to share how thankful I am of Shiza. I goof up and selected AI to build a store, not knowing that it would create a brand new store. Turns out the username and password was lost before I was able to write it down, so I could not access the newly created account to remove it from my Zendrop account. Shiza helped in removing the unwanted store and connect me to my store. Thanks Shiza for handling my mix-up quickly and professionally.

My Store
United States
10 minutes using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to quickly and professionally resolve your issue. It's great to know that you could get back to your store without any hassle. We truly appreciate your feedback and Shiza's excellent support!

October 14, 2024

Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly

The Life I Love
United States
6 days using the app
Zendrop replied October 18, 2024

It’s wonderful to hear about your positive experience with Jenkins! Great customer service can really enhance the overall experience. Thanks for sharing!

October 30, 2024

Confidence in sourcing and ability of the broker to deliver are more valuable than the "cheapest"......ZenDrop delivers for my business!

Theronomy
United States
About 2 months using the app
Zendrop replied November 1, 2024

Thank you for your insightful feedback! We’re glad to hear that you value the reliability and sourcing confidence we provide. It’s great to know that ZenDrop is delivering for your business! Your support is greatly appreciated!