Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its user-friendly dropshipping features, vast catalog of quality products, and seamless Shopify integration. They value the automated order fulfillment and real-time stock monitoring, which prevents stockouts. The ability to customize packaging and branding materials is also praised. Merchants find the pricing plans competitive, with basic and advanced features available. The responsive customer support, available through multiple channels, is commended for quick issue resolution. The fast shipping options and access to products across various niches provide a seamless experience from sourcing to fulfillment.

February 25, 2024

Had an issue with a return/refund/reshipping of an order. I first spoke to a "bot" and within 15 minutes on a Sunday morning I was contacted by a live representative who guided me through the entire process by simply providing them shipping information. I look forward to doing more business with this company. Thank you Karrie (customer service rep).

MonsterMash Retail
United States
2 months using the app
May 6, 2024

I've recently begun using Zendrop, and I'm truly impressed by the simplicity and efficiency of their fantastic app. Thanks to Zendrop, my Shopify store operates seamlessly from order to fulfillment. I also want to highlight Zendrop's exceptional customer support. "Awesome" is the only word that comes to mind to describe the assistance I've received from their highly professional team. I wholeheartedly recommend Zendrop if you're seeking a well-oiled, smooth-running operation and top-notch support to elevate your eCommerce business to new heights.

Assorted Attractions
United States
About 1 month using the app
February 16, 2024

A Game-Changer for Dropshipping: My Zendrop Experience

After using Zendrop for the past four months, I feel compelled to share my journey with this platform. As someone who has recently embarked on the dropshipping path, Zendrop has been nothing short of amazing. From the outset, I was drawn to its simplicity and the gentle learning curve it offers. This platform is incredibly user-friendly, making it accessible for beginners like myself.

What stands out most about Zendrop is the affordability of production costs. For dropshippers, maintaining a profitable business hinges on keeping overheads low, and Zendrop excels in this area. Their pricing structure is a major advantage, allowing for better margins on sales.

Additionally, the resources provided by Zendrop are invaluable. The academy is a treasure trove of information, offering insights and tips that have been crucial to my development. The community on the Circle app fosters a supportive environment where I can connect with like-minded individuals, exchange ideas, and seek advice. Moreover, the expert coaching available has guided me through challenges, providing personalized advice that has helped me grow my business.

I opted for the Plus membership, and it has been an excellent investment. This tier offers everything I needed to start on a strong footing, covering a wide range of services and tools that have enhanced my dropshipping endeavor.

One initial hurdle I faced was neglecting to track my order shipping effectively. This was a learning curve, but it taught me the importance of foresight in managing logistics. Zendrop's platform has since enabled me to streamline this aspect, ensuring better satisfaction for my customers and a smoother operation for my business.

In conclusion, Zendrop is a powerful ally for anyone in the dropshipping industry. Its user-friendly interface, cost-effective pricing, and comprehensive support system make it a standout choice. I am genuinely excited to continue my journey with Zendrop, confident in the knowledge that I have their support every step of the way. Whether you're just starting out or looking to scale your business, Zendrop offers the tools and community to help you succeed.

SAS LLC Store
United States
3 months using the app
February 15, 2024

Zendrop is amazing at almost everything. High Profit Margins, Eye Catching Cool Images, Fast Shipping, The Customer Support is never seen in any other app It's so quick. Dashboard is just so clean and simple to understand. It's been a few days and we are loving It already. Only 1 thing is that they should have shown a sample packaging an Image/Video So that we all could have got an idea of how the packaging would be. Also Mockup would be very great for the packaging and Thank you card as well. Else It Amazing!! Great Job Zendrop. ❤️ From HOOR.

HOOR
India
2 months using the app
April 20, 2024

I didin't Lauch my website yet and started dealing with orders and shipping yet but till now Zendrop has been doing me every favor i ask in a very professionnel way.

Optima Way
Belgium
3 months using the app
May 6, 2024

The response to my problems was dealt with quite quickly, things that I found very positive on the part of Zendrop, their customer service is good.

AuraHome
Mexico
2 months using the app
February 21, 2024

Zendrop is the dropshipping GOAT. They can always answer my questions quickly and take the time to understand the question. The suppliers are fast to ship products to my customers. I have yet to try the sourcing feature as it's Chinese New Year but I will be doing so soon. Fulfilment is quick and easy and adding credit makes fulfilment a smooth process. Love it!

Harper Store
United Kingdom
3 months using the app
Edited April 6, 2024

The kindness & eagerness to help amongst the patience they have and all that they offer by far its amazing. I've already recommended ZENDROP to a lot of people. I absolutely love the experience I've had, so far, and I know nothing so I'm totally new to all this. Thank you guy's for helping me and for being there, when I'm lost confused and trying to figure out what is going on.
Cyril ;you have saved me 2x and have been so patient and kind thank you so much

Geaux24
United States
24 days using the app
April 23, 2024

The best app for beginners to intermidiate, easy to understand, support staff are real people and helped me with my issue in under 3 minutes from first contacting via help chat, credit to Mariane

RosaLingon®
Sweden
3 months using the app
April 24, 2024

I was looking into dropshipping with Zendrop so I contacted their customer service to get more insight. The response time and assistance rendered was far beyond amazing. I definitely recommend Zendrop.

CozyHaven Marketplace
Canada
3 months using the app