Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 31, 2024

Great service, good quality supplier

Therapy Comb ™
Canada
About 2 months using the app
August 7, 2024

They provide fast response and support. Recommended.

KITRO®
Spain
29 days using the app
July 24, 2024

an was amazing. The team is always quick and eager to help. Well done!

MJKStore2026
Australia
5 months using the app
August 13, 2024

I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.

TNK SALES
United States
14 days using the app
July 28, 2024

The customer service is great, they are willing to spend a lot of time to solve the problem, answer questions very quickly, I would like to thank jemima for taking the time to help me, thank you very much

PlushSoothe Buddy™
United Kingdom
3 months using the app
July 19, 2024

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

EZ Tech Life
Greece
9 months using the app
Zendrop replied July 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

August 2, 2024

I am new on Zendrop but everything look very intuitive and easy to use, also the team is responding pretty fast if you need help.

noopy
Romania
About 2 months using the app
August 7, 2024

Tiene un soporte al cliente muy rápido y eficaz, Recomendado!!

Digital Gallery
Peru
27 days using the app
August 1, 2024

Amazing staff, amazing service.

Seasonscape
United States
About 2 months using the app
August 2, 2024

attentive customer service

pratiCool
France
About 2 months using the app