Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 6, 2024

Very professional

DueDrop - Home
Australia
26 days using the app
August 13, 2024

I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.

TNK SALES
United States
14 days using the app
August 6, 2024

Pretty good overall expierence. Unfortuanatly they still have not sorted the extension for aliexpress import. 1 start saddly. Great customer support tho so ill leave a 3

Summit Sports Goods
New Zealand
29 days using the app
Zendrop replied August 22, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

July 25, 2024

It's been a great experience so far the support team are very helpful

HandyUse
United Arab Emirates
4 months using the app
November 5, 2024

Honestly one of the best app integrations one could add to their store. With products ready to sell as soon as you link your store and a highly respectful, caring and quick responding customer support staff at your service, it truly feels like a premium app that deserves a 100 out of a 5. Well done Zendrop.

Viral Vantage
United Kingdom
About 9 hours using the app
Zendrop replied November 22, 2024

Thank you so much for the amazing feedback! We're thrilled to hear that you’ve had such a positive experience with our app and customer support team. Your words mean a lot to us, and we’re excited to continue supporting you as you grow your business. A 100 out of 5 is truly an honor—thank you for choosing Zendrop!

November 14, 2024

my experience so far its been great. Just starting this business and have some knowledge in computer but not expert at all.This app is pretty user friendly and would recommended to anyone wanting to start a e-commerce business.
Thank you Zendrop.

RCorrea varieties
United States
About 9 hours using the app
July 24, 2024

They have a very kind and helpful support.

SummerFrezze
Germany
4 months using the app
September 23, 2024

uper happy with the support team from Zendrop,Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

Leah Begum
Spain
About 23 hours using the app
Zendrop replied September 26, 2024

We’re thrilled to hear you had a great experience with our support team! Thank you for your kind words.

November 9, 2024

I would rate this app 5 stars because the support team is very polite and helpful, they are very quick too.

The Tech Shop
United States
About 9 hours using the app
August 9, 2024

Excellent customer service and very intuitive app. Highly recommended!

My Store
Canada
19 days using the app