Reviews (10,132)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 30, 2024

My questions were answered in a timely manner. And in a way that I could understand!

ThePetShopWitDee.Com
United States
11 days using the app
June 28, 2024

Really great customer service. Helped with basically everything i had problems with. BUT MAAYYBE LOWER THE PREMIUM PRICE!!!

Distribute
United States
3 months using the app
August 8, 2024

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

Relaxed Desk
United States
About 1 month using the app
July 22, 2024

Very Helpful individual and guided me on what I was doing wrong.

Thank you.

Deniile
United States
13 days using the app
July 1, 2024

The products are amazing and the customer service is even better. Anytime I need help the representatives are always there to help.

Things To Love
United States
3 months using the app
Edited July 17, 2024

A good and wide selection, but backpacks for schoolchildren and all bags under the word bags are hard to find. They should be separated into school bags, accessories could be used for all smaller bags for cosmetics ....

Lastentarvikekauppa
Finland
4 months using the app
June 25, 2024

Mariane from Zendrop is awesome! She helped me out through chat and made everything super easy. I had a bunch of questions about my dropshipping setup, and she was super patient and knowledgeable. If you need help, Marianne is the go-to person!

Hydrocool
Australia
About 2 months using the app
June 25, 2024

I HIGHLY recommend this app! After setting up my Shopify store, I had received a Promo for a great deal for Zendrop Plus. I had gotten under the weather and missed the offer!! I was devastated because this was a great offer and I really need to save as much money as possible right now! It crossed my mind to just ask and see what the bot tells me. I get a live agent on the bot, named Joshua. Joshua was great and made my experience wonderful as I am lost right now and need as much help as possible! It's very welcoming, having a bot with an option for a live chat! I have had the best experience so far! Thanks so much!!! -Erica

Fetch & Wag
United States
11 days using the app
July 22, 2024

I was told I would receive an email yesterday with a resolution and still no response. On top of that the items that I have ordered were transferred to the local carrier a week ago and yet no delivery or tracking update. Customer service

Luna’s General Store
United States
3 months using the app
Zendrop replied August 1, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

September 21, 2024

Jo, on the support team helped me out so much with my Zendrop account! and i just love Zendrop :D

Futuri Produce
Sweden
About 10 hours using the app
Zendrop replied September 23, 2024

That’s fantastic to hear! We’re thrilled Jo could assist you with your Zendrop account.