Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 10, 2024

Good day, I just joined.
Looking for the fulfillment location. Glad to be here.

TrendFusion Mall
United States
1 day using the app
Zendrop replied November 20, 2024

We're glad to have you here. We understand that you need help and you're looking for a fulfillment location. We'll be reaching out to you as soon as possible to assist you further.

July 28, 2024

Had a few problems at first but my boy Juan hashed them out

ChillBox
Norway
21 days using the app
July 18, 2024

I needed a quick solution to an unusual issue, and Cyril gave it to me within minutes. It worked! Awesome and thorough service!

Nifty Cool Stuff
United States
14 days using the app
August 10, 2024

I just started with zendrop and it is really great with a friendly, fast and professional helpdesk.

Mijn winkel
Netherlands
3 days using the app
August 15, 2024

Fast and to-the-point service :-)

gogotrends
Denmark
27 days using the app
July 25, 2024

Zendrop is pretty good. Fast support. They helped me ship my orders pretty well. I appreciate their help.

The LuxeCar
South Africa
3 months using the app
October 18, 2024

I love zendrop, great product and the best support! But the new billing feature is ass! You get charged 19$ for linking one product!

Seralina.de
Germany
About 22 hours using the app
Zendrop replied October 23, 2024

Thank you for sharing your thoughts! We appreciate your feedback on the new billing feature and understand your concerns. We're sorry for any frustration this has caused, and we'll reach out to you soon to discuss it further.

September 17, 2024

I could not complete my task on my online store. Ammar found the problem and had a step by step solution. I found him professional, efficient and easy to communicate with.

misskissingyou
United States
31 minutes using the app
Zendrop replied September 20, 2024

Thank you for your feedback! We're glad to hear that Ammar was able to help you effectively and that you found him professional and easy to communicate with. Your experience is important to us!

June 18, 2024

Spoke with Janelle. This is not my first time waiting for an actual person to help. They are very fast straight to the point and can help with a lot of problems. Great people in my personal experience. Helped out with everything in a timely manner and very precise instructions yet easy to understand. Thank you to the zendrop customer support team!

My Store
United States
6 months using the app
July 8, 2024

I have been using Zendrop for a while now and can vouch that they have one of the best and fastest customer support service. I truly appreciate all the help provided. It's one of the easiest platform to use and honestly with my business, Zendrop makes it easier.

CouplesKeychain
United States
10 days using the app