Reviews (10,073)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 13, 2024

I talked to Jamima, and she guided me through the entire issue in details, and gave me perfect support

BambooMe
Jordan
25 days using the app
October 27, 2024

i do not have any custamer and product

Elite Essentials
Kenya
9 days using the app
Zendrop replied October 29, 2024

We're sorry to hear that you're facing this issue. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

June 10, 2024

Zendrop, despite limited amount of products in the US region, has great customer service and great software features! They never failed to support me right when I need them to. The course they offer is an extra cherry on top! Godspeed Zendrop team!

3040 Collective
United States
3 months using the app
October 1, 2024

10/10 assistance and very good quality products

Mini Tales
Spain
7 days using the app
Zendrop replied October 3, 2024

Thank you for the fantastic feedback! We're thrilled to hear you received 10/10 assistance and are pleased with the product quality. Your support means a lot to us!

August 31, 2024

I was having a problem connecting my store to my Zendrop account, once I traded emails with one of the support assistance, my problem was solved on no time. Now I can get my store up and running smoothly in no time.

TopSpot Shop
Canada
About 1 hour using the app
Zendrop replied September 6, 2024

I'm glad to hear that your concern has been resolved. We truly appreciate your feedback.

August 29, 2024

RIP OFF. We upgraded to a plus account only because it was required to access print on demand services. However once we signed up, when we went to look at the print of demand products all it said was catalog "coming soon". and there was absolutely ZERO print on demand products. This is deceptive because their website and marketing says you get print on demand with a plus membership at $79 per month. there is no free trial either, they charge you right away. so we paid $79 just to find out the one thing we wanted to look into with them was not available. I am wondering why there are so many good reviews on here. Our experience within minutes of signing up is not good at all.

The Tiki Yard
United States
About 1 hour using the app
Zendrop replied September 6, 2024

We apologize for the issues you've encountered. To help resolve them, we're reaching out you via email.

June 3, 2024

Simple way to get started. Easy ways to learn and build for beginners starting out in e-commerce. Support team is fast.
Many opportunities that Shopify gives you.
I won’t spoil too much but give it a shot and let go of your worries, they will only hold you back!

slippo
United States
3 months using the app
July 17, 2024

Juan Helpme answering my question very fast. This is the support that all platforms must have!

La Casa de las Mochilas
Spain
17 days using the app
July 16, 2024

Always very helpful experts at any time of day.

ZORADA
Netherlands
5 months using the app
June 24, 2024

So far it's a great app and customer support is great. As I'm on the starter plan, I slowly start to feel limited but not there yet. Don't now yet what feature(s) could benefit me in an upgrade plan but I will eventually know I guess.

Bobs and ends
Canada
4 months using the app