Reviews (9,664)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing store functionality. It is noted for quality product sourcing, reliable suppliers, and fast shipping, which boost customer satisfaction and repeat business. The automated order fulfillment feature saves time, allowing merchants to focus on growth, while responsive customer support and custom branding options improve user experience and brand identity. Additionally, the inclusion of educational resources like live classes and an academy supports merchant learning and business operations.

May 31, 2024

Zendrop is one of the best quality supplier platforms in Dropshipping. In addition to their support team responding almost immediately, they have absolutely everything and of extreme quality. When you can't find a specific product, just add it manually to your store, and as soon as the first sale is made and you click to process it through Shopify, their system is automatically triggered and within a few hours, you already have a quote for your product at a very competitive price! Highly recommend!!

Khloe Cooper
United States
9 months using the app
June 24, 2024

Zendrop is one of the best quality supplier platforms for Dropshipping. Their support team responds almost immediately, and they offer a wide range of high-quality products. I really appreciate their quick customer support as you receive answers in seconds, unlike other supplier platforms where you might have to wait for days.

Babylon
Germany
9 months using the app
July 24, 2024

Just had the best interaction with Kelley @ customer service. She was very well informed and had an answer for my every question. I was getting bogged down in fine details of shipping process. She was able to offer course correction and a new perspective on the problem. Very impressed. Thank you!

The Pit Stop
United States
28 days using the app
July 12, 2024

I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free.

The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed.

Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose.

One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience.

Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.

STOMART ONLINE
United Kingdom
12 days using the app
July 21, 2024

This is my first time I bought items through Zendrop. I bought three items for testing the app and the system. The app is so friendly and allows you to find products easily and buy them. Now, I am planning to use Zendrop as the source of product for my online store.

Furthermore, I am satisfied with the professionalism and the good customer service provided by dropshipping expert, Cyril. Thank you.

AZADA
Canada
About 1 month using the app
July 12, 2024

Amazing Customer service (God bless you Jinky from the support team). Replies within 1mn, and offered great help with my billing issue ! Wish all the Dropshipping companies were like Zendrop. I started using the product today, and even before I start using it for my shop, I am already delighted by the user experience, and my experience with the customer service team. Highly recommended !

900.fr
France
27 days using the app
August 27, 2024

I used zendrop for my dropshipping store. I had many confusions about shipping and other fullfilment i make research but not find any solution but zrndeop customer support team gives me right solution and i am very satisfied and thankful to zendrop and specially Janelle

ZingSpaa
Pakistan
27 days using the app
July 2, 2024

I enjoyed using Zendrop where I can browse products easily and add that to my store easily. My experience with their customer service has been amazing too. I got my question answered in a matter of minutes and the way they responded to me is very satisfying.

InnoGadget HQ
Indonesia
About 2 months using the app
August 5, 2024

I've been using Zendrop for my dropshipping business for the past few months, and overall, I'm very satisfied with the service. The platform is user-friendly and makes it easy to find and import high-quality products into my store. I appreciate the variety of products available and the fast-shipping times, which have helped me keep my customers happy.

The integration with Shopify works seamlessly, and the customer support team has been responsive and helpful whenever I've had questions or issues.

Zendrop has been a reliable partner in growing my e-commerce business, and I would definitely recommend it to other dropshippers looking for a dependable fulfillment solution.

Bonkera Boutique
United States
About 2 months using the app
June 21, 2024

I just wanted to give a big shout-out to the amazing customer service at Zendrop! Nyka has been super helpful and has gone above and beyond for all of my concerns and questions.

Nyka made sure all my issues were sorted out quickly and smoothly. It's not often you find such dedicated and professional support, and I really appreciate everything they've done for me.

Thanks so much, Nyka, for your awesome help, and a huge thanks to the rest of the Zendrop team too. You've definitely made me a loyal customer!

Honuali
Canada
About 2 months using the app