Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its user-friendly dropshipping features, vast catalog of quality products, and seamless Shopify integration. They value the automated order fulfillment and real-time stock monitoring, which prevents stockouts. The ability to customize packaging and branding materials is also praised. Merchants find the pricing plans competitive, with basic and advanced features available. The responsive customer support, available through multiple channels, is commended for quick issue resolution. The fast shipping options and access to products across various niches provide a seamless experience from sourcing to fulfillment.

March 22, 2024

ZENDROP is a lifesaver to beginning entrepreneur like myself. I have not made any sales yet, but ZENDROP is very easy and simple to understand for a beginner like myself.

I truly enjoyed the workshop on Thursday at noon. It was live, it was real, and the host did a superb job and took a great sincere interest in his presentation. With people like that, ZENDROP will gain many future customers with its ease-of-use and sincere people who run it.

ALL of my products on my page are ZENDROP imported. Feel free to stop by and leave a critique anytime.

Thanks!
Gary Jordan
Retail Galore Store
https://www.RetailGaloreStore.Shop

Retail Galore Store
United States
9 days using the app
March 19, 2024

The customer service is awesome. When i had an issue, a representative did more than what I asked for. Gave me the article to look over and on top of that check the issue herself and sent me images to clearly show what I was looking for and even followed up with detailed paragraphs over the topic. Shout out Jobelle!

RideEzy
United States
About 1 month using the app
April 6, 2024

The support team was amazing. They were really helpful and solved any issue that came up. I highly recommend to everyone

Mini Printer Official
Australia
About 1 month using the app
February 22, 2024

I've been using Zendrop for about two months and I had a technical issue regarding the different email addresses I was using for my two Shopify stores and two different Zendrop accounts. Joanna from Zendrop quickly resolved my issue and was genuinely concerned about finding the best possible solution for me, which she did. Zendrop is AWESOME! Choosing Zendrop was my best decision so far.

Trending Gift Finds
United States
2 months using the app
March 26, 2024

The customer support from the team at Zendrop has been amazing!
They are super speedy to respond and supply thorough updates and timelines for issues to be resolved. Cant thanks them enough for their help!

Chic & Charm
Australia
2 months using the app
February 21, 2024

Response Time for Help Desk - I had a question and the Zendrop help desk was there to answer my question in less than 2 min. In the days of bots and less live agents I was pretty impressed with the response time and answer that I received. I'm still working on dropshipping some products after the holiday so will see how long it takes for the products to arrive and will update this should the timeframe take longer than expected.

DesignerDrops
United States
2 months using the app
May 3, 2024

I would say giving Zendrop a chance to your business with ecom. They have a supportive service and a lot of products ready to import or source at a cheaper cost of goods.

Lumixora
United States
2 months using the app
April 3, 2024

I have not had any issues with Zendrop and their platform makes it easy to find products, add products to your store, do product research, complete orders and a bunch more. You won't regret getting this app for drop shipping and if for some reason you do, they have AI Bots and a 24/7 support team right there to assist you.

Trendy Treasures
United States
19 days using the app
May 6, 2024

Not really getting super much right now from Zendrop. It's alright though- I can still leave a review: whenever I use their chat, between the Bot and the live agents, I always get the best quality service.

FootMassager
United States
8 months using the app
Zendrop replied May 9, 2024

Thank you for sharing your review. We have reached out to you via email to assist you with this.

April 3, 2024

Zendrop has a nice looking and easy to use application. Works well and their customer support is rather good as well. No faults so far. We just wish there was a more extensive catalogue of products (especially with custom/personalised goods). Branding feature is only available who are willing to spend big bucks, and that's not us I'm afraid.

WONDERCRAFT LTD
United Kingdom
7 days using the app