Reviews (10,194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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I had an issue with a different platform. I found Zendrop and they helped me find the product, and link everything properly. Now I can fulfill the order. Mariane was very patient and very helpful.
Thank you for your feedback! We’re glad to hear that Zendrop helped you find the right product and that Mariane provided such helpful support.
Amazing App and Tool for your Online Shop. I already tried another one before and it's just outstanding compared to others. Also the Client Support is amazing and very friendly and fast. Can't imagine without Zendrop.
I had a great experience with the support team! They responded quickly and were super friendly, I really appreciate their dedication to customer care. Highly recommend!
Thank you for the wonderful feedback! We’re so glad to hear you had a great experience with our support team. Your appreciation means a lot to us,
If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!
Thank you for your wonderful recommendation! We're thrilled to hear that Jobelle provided you with efficient support and that you found the process quick and easy. Your feedback means a lot to us, and we’re here to ensure your experience continues to be excellent!
I just started using this app, and so far, I’m really impressed. The interface is clean and easy to navigate, and everything works smoothly. Support is especially useful! I’m excited to explore more. Definitely worth checking out!
Thank you for your wonderful feedback! We’re so glad you’re enjoying the app and finding it easy to use.
The support team is quick to help and gives you precise instructions on what to do.
I'm very happy with it.
Thank you for your kind words! We're so glad to hear that our support team was able to assist you quickly and provide clear instructions. We’re happy you’re satisfied with your experience!
I’ve been using Zendrop with my Shopify store, and it has completely transformed my drop shipping business! The integration is seamless, making it super easy to import products and manage orders. The product selection is fantastic, offering fast shipping options, which has significantly improved my customer satisfaction. I love the automation features, especially the automatic fulfillment and real-time order tracking which saves me so much time and effort! If you're looking to streamline your drop shipping business, Zendrop is a game changer. Highly recommended
Thank you for sharing your experience! We're thrilled to hear that Zendrop has transformed your drop shipping business. It’s great that you find the integration seamless and appreciate the product selection and fast shipping options. We're glad the automation features are saving you time and effort! Your recommendation means a lot to us!
I subscribed to Zendrop's yearly service in January, paying $197, but I've never been able to use it. In June, I hired someone to start using Zendrop for dropshipping, but for months, the app was unable to facilitate dropshipping from Alibaba due to technical difficulties. Despite being patient and waiting for a resolution, Zendrop's issues persisted, making it impossible for me to use the service I paid for.
After months of being unable to utilize the platform, I requested a refund, which Zendrop refused to provide. I cannot justify paying $197 for a service that I was never able to use due to their technical problems. I'm now preparing to take legal action, as I believe it's unacceptable to pay for something and receive nothing in return
We do apologize to hear that about your experience. To further assist you with this, we'll be reaching out to you.
I was pleasantly surprised by the quality of this product! The shipping was incredibly fast, and the item arrived in perfect condition. The customer service team was also very helpful in answering my questions. I would recommend Zendrop to others.
I have been using Zendrop for over slightly a month now, and I have to say that I’m fairly disappointed.
While I generally think they have a good customer team, they seem to have trouble coming contact with their fulfillment team. For instance, when I made sample order and had a question about the delivery process, I was told that I will get an answer between 24-48 hours from their shipping team. I waited patiently and It took about a week, before I got a reply.
Additionally, their fulfillment team don’t seem to care sending packages in Chinese letter (while advertising it in English) and the local supplier don’t seem to care if you get your product or not (at least in Greece).
All of this increases the chance of getting upset customers, decreases customer loyalty and will for sure hurt your brands reputation.
I don’t see how you can scale your e-commerce business like this.
I’m really dissatisfied that I already bought the Zendrop Plus Plan for one year.