Reviews (10,211)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 8, 2024

Their support (C.) was prompt, kind, and deliberately helpful. So far the platform looks great and I'm positive they'll continue being this professional. 10/10 Recommend.

My Store
Netherlands
7 days using the app
June 30, 2024

Some of the features do not work as advertised. Such as the Aliexpress importer. The importer has had issues or reports of not functioning for nearly a year. Customer service in regards to any assistance in getting it to work was dissatisfying. I also made the mistake of topping up my credit balance to try and order some samples. However, you can't use the balance to do that and it was not very obviously stated as far as I can see. I will say the support agent I ended up dealing with to assist me in refunding the balance was helpful, which is the only reason I bothered to write this review.

Prefurred Pet Supply
United States
4 months using the app
Zendrop replied July 2, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

November 2, 2024

Customer support is top notch. 100% recommended in my book.

My Store
Nigeria
4 days using the app
Zendrop replied November 22, 2024

Thank you so much for the high praise! We're thrilled to hear you had a top-notch experience with our customer support. Your recommendation means the world to us!

August 14, 2024

Excellent customer service! The app is superb and interactive.

Labbiy
United Kingdom
28 days using the app
July 31, 2024

Impresionada con la atención al cliente que me han brindado

LUNAJENNA
Spain
8 months using the app
July 9, 2024

Very useful app. Always helpful people and fast delivery for dropshippers

Seviorum.com
United Kingdom
About 2 months using the app
July 7, 2024

ease of access, quick funcionality and good step by step coaching system.

RixTix
Estonia
29 days using the app
July 9, 2024

I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.

Dopamine Hits
Canada
About 2 months using the app
October 14, 2024

No está mal. Te aseguras que los productos lleguen de calidad y sin letras chinas a los clientes pero ese esfuerzo te lo meten de extra en los envíos que son muy caros. La atención al cliente increible (Janelle) muy amable.

MyTapSafe
Spain
28 days using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear that you're satisfied with the product quality and Janelle's customer service. We understand your concerns about shipping costs, and we appreciate your insights as we continue to improve. We'll be reaching out to you to provide further assistance you may need.

July 29, 2024

Wonderfull app, no lie evereything is simple but effective

Chill Nest
Serbia
30 days using the app