Reviews (1,481)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for supporting business growth.

Edited September 18, 2024

Mariane was exceptional!! She responded quickly and answered all my questions. Very Satisfied!!

Carla's Specialty Merchandise LLC
United States
8 months using the app
May 4, 2024

Very Fast and Helpful Reply from Jo Thank you!

Shop Mood
Netherlands
8 months using the app
August 31, 2022

I use this app to run my dropshipping fulfillment and both the app and team behind it have been so helpful!

Moderne Vases
United States
8 months using the app
November 2, 2023

i recommend to everyone. very helpful support

Poshio
Czechia
8 months using the app
June 10, 2024

I would not recommend Zendrop, even if you're on the Plus Plan. Their "Top Trending," "New Arrivals," and "Best Sellers" categories, along with the extras, are simply not worth it. I ordered a sample from Zendrop Fulfillment, and they sent the wrong type. It's baffling that they messed up a sample order. Now, I have to wait another 15 business days for a replacement. How can I trust them with my regular orders if they can't handle a simple sample correctly?

Additionally, Zendrop lacks the necessary declarations of conformity and certificates for products that require them. This omission means you can't use their products on TikTok, eliminating a significant market opportunity.

Overall, Zendrop has been a huge waste of time and money. I would not recommend their services.

CoolTravelTech
United States
About 1 month using the app
Zendrop replied June 12, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

March 14, 2024

Very Helpful chat support in assisting me in understanding how the international shipping tracking system works!

GearHub Express
United States
8 months using the app
May 9, 2024

Jobelle assisted with my request very quickly and was able to answer my question. I really appreciate the quick response regarding my Zendrop product inquiry.

Things2Pack
United States
7 months using the app
May 3, 2022

It's was wonderful! My english is not to good, but he gave his service with a lot of professionalism, passion and love. And resolve the problem very well

Byloh
United States
7 months using the app
May 24, 2024

Hi, I was helped by Jobelle Larga and she was able to answer all my questions and very quickly too. One important thing I need to say, zendrop service and shipping are both equally fast.

Best regards, and good luck with your store.

ShopAffiliateMB
Canada
7 months using the app
March 25, 2024

10/10

Light Grace
Israel
7 months using the app