Reviews (10,213)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

July 9, 2024

Zendrop has some great products and has been very responsive when I have needed help.

Ruby Rae Boutique
United States
18 days using the app
September 14, 2024

If you're looking for an unparalleled dropshipping experience that balances simplicity, The customer service is excellent, and they offer a wide collection of items. I would definitely recommend ...

Katherine Rogers
Denmark
9 minutes using the app
Zendrop replied September 16, 2024

Thank you for your fantastic feedback! We’re delighted to hear that you appreciate our simplicity, excellent customer service, and diverse selection. Your recommendation means a lot to us!

July 4, 2024

Great Support Team, fast replies, simple and clear explanations. Jobelle was amazing to me! 10/10 for the service

PocketJet
United States
3 months using the app
July 10, 2024

Verry satisfied, the customer service staff is always ready to answer questions and help...today thank you Jemima!!!, ...on another occasion Knight and so many others

EcoCandlesoul
Panama
9 days using the app
October 9, 2024

I had an amazing experience with customer support.

LuxuryWheels.com
United States
About 2 hours using the app
Zendrop replied October 10, 2024

Thank you for sharing your experience! We're thrilled to hear that you had an amazing interaction with our customer support

July 23, 2024

Best customer service! Keep it up!

My Store
United Kingdom
13 days using the app
May 24, 2024

Zendrop is the best supplier. You can use it for free, so you dont have anything to lose.
They have the best support team I've ever experienced. I always ask for the exact sizing chart by the factory and I always receive it in about 24h.

The whole app is very easy to use, even if you have never dropshipped before.

The only two negative things about zendrop are the search feature (sometimes its hard to find the specific product you are looking for) and the product price. Its a bit higher. Another thing is the rather small product catalogue. But thats not a big problem because you can source pretty much any other product.

I really recommend zendrop. Especially for beginners.

Wunderwares
Germany
7 months using the app
June 12, 2024

I wanted to express my gratitude for having Kelley as part of your support team. She has been incredibly helpful and provided me with all the information I requested. Her assistance has made a significant difference in my experience.

Venci
United States
6 months using the app
October 30, 2024

Zendrop is so easy to navigate and to use, it have all the products you would need and if not they will source it for you. And they have the best support. They are very helpful, fast, friendly. The chatbot is also very god if you need fast answers.

InfraHeatPro
Norway
3 minutes using the app
Zendrop replied November 1, 2024

Thank you for your amazing feedback! We’re thrilled to hear that you find Zendrop easy to navigate and that our support team has been helpful and friendly. It’s great to know our chatbot is also meeting your needs for quick answers. Your support means a lot to us!

September 19, 2024

Good

AuraAvenue
Singapore
About 2 months using the app
Zendrop replied September 23, 2024

Thank you for review. We highly appreciate it!