Reviews (10,213)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

November 6, 2024

great support

Valora
United States
6 days using the app
Zendrop replied November 22, 2024

Thank you! We're so glad to hear that you had a great experience with our support. We’re always here to help!

September 13, 2024

Good customer service

Dynasty Shops
United States
3 days using the app
Zendrop replied September 16, 2024

Thank you for the feedback! We’re pleased to hear you had a good experience with our customer service.

June 19, 2024

Zendrop is a brilliant platform to be working from. The layout is easy to find your way around. And if you are sure of anything, their agents are on standby to help in whatever way they can.
I couldn't think of taking my business elsewhere. Very friendly staff and informative.

Plump Picks
United Kingdom
About 1 month using the app
June 22, 2024

At this point im neutral. This all has been confusing and chaotic from the start of Adrian building the free store. Ive missed every training that i paid for because before that training 99 emails concerning different training and or the same floods my email account so bad that ive ended up missing every single training because of the organized chaos. I dont know any more today than i did the day i signed up. This could be the most wonderful experience in the world. But its not. Trim off the fat and fluff until the store is understood then start trying to sell your apps add ons and extras. Its easy to see why many fail . Their set up to fail.

My Store
United States
About 2 months using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. We are unable to locate your email associated with the Zendrop account. Can you please reach out to us at austin@zendrop.com and we'll be happy to assist you with this.

July 17, 2024

Juan Helpme answering my question very fast. This is the support that all platforms must have!

La Casa de las Mochilas
Spain
17 days using the app
July 10, 2024

Amazing customer service, any questions or issues im dealing with get resolved by Zendrop Fast!

Core Globes
United States
About 1 month using the app
July 13, 2024

I talked to Jamima, and she guided me through the entire issue in details, and gave me perfect support

BambooMe
Jordan
25 days using the app
July 2, 2024

Amazing customer service and super helpful. Really appreciate Jinky for helping me throgh.

Montevaro
United States
3 months using the app
August 26, 2024

perfect

Magnetic Bottle
United States
29 days using the app
July 22, 2024

Great service! Really recommend Zendrop.

Playtime Paradise
Australia
4 months using the app