Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 15, 2023

it is a payed platform haven't paid for it yet but have done heaps of research seems good so far for us Aussies we get 12 -15 day shipping times hopefully that improves soon

yatta
Australia
6 months using the app
January 2, 2023

just trying zen drop seem to be okay .this is my first time trying this app i like it,it is very easy to use

LovellydmCollective
United States
6 months using the app
February 22, 2023

It is pretty easy to use. However, I do believe to get the best benefits from Zendrop to use the upgrades. They do provide a lot of information to support the business.

Gratitude Deals
United States
5 months using the app
September 7, 2022

3 for now until I experience completing orders. UI is really easy to learn and runs pretty smooth so far.

Creative Mistakes
United States
5 months using the app
February 20, 2023

I just started using Zendrop and so far it seems very user-friendly. I have already imported my first product. It was really easy.

My Store
United States
5 months using the app
December 10, 2022

Zendrop was created for Dropshippers, by Dropshippers. Zendrop is the solution to the ongoing problems you might find with other dropshipping suppliers! Our app makes the process easy and streamlined. They also allow you to earn credits for leaving a review.

Articulate Florida
United States
5 months using the app
Zendrop replied December 15, 2022

Thanks for the great review, we appreciate it very much!

October 26, 2022

Gostei me ajudou a achar prudutos e ter ideias de protudos pretendo usar mais para achar bons produtos para vender

lojahn
Brazil
5 months using the app
February 5, 2023

As of right now I have used this app for about an hour, still looking around and getting to know the app. Seems very usable and I am excited to learn as much as I can on how to use it to take advantage of all it has to offer.

JMS Goods and Services
United States
5 months using the app
Edited April 13, 2023

Update:
The customer success team reached out to me and we were able to sort out the problem. They were quick and helpful.

Original:
Very slow customer support that does not help.

For around 3 weeks I am now talking to the customer support and it's been a cumbersome nightmare.

I am asking a simple question to link multiple zendrop products to one product with multiple variants on Shopify.

Support is evading questions & problem descriptions, asking "Why do you even want to do that and taking multiple days to respond"

I sent all the zendrop product Ids and asked to just create a zendrop product on their backend that contains all the variants because the approach that the support told me to do does not work for my use-case at all.

This has been straightly ignored and after 7 days (And I even asked if there was an update after 4 days) answered with:

"It looks like your products are able to be linked. I am a little confused on what you are needing to be done on our end.

Do you know what the steps are to receive a quote on your products? To receive a quote we require a sale on the product first. "

So as a PLUS user with access to 24/7 support, that's the answer I receive.

Btw I tried linking the products but they are not shown in the search results when you try to link a product.

He could already see that I successfully quoted many products so it was obvious that I know the requirements. To me, it feels like he is just trying to keep the conversation going and is enjoying wasting other people's time.

I also mentioned other problems, for example instantly declined quotations, which he ignored.

I was very respectful with their customer support but they definitely are not respectful of your time.

Penlit
Hong Kong SAR
5 months using the app
Zendrop replied March 3, 2023

Hi there! I appreciate the honest and transparent review. I'm sorry to hear about the less than exceptional experience you've had so far with our Customer Success team. This is absolutely not the standard we hold ourselves to, and I truly believe that this was simply a misunderstanding or a lack of training on that particular topic which we will 100% address. I just shot you an email so we can dig into this together. I hope to hear back from you soon!

February 16, 2023

For now, it is good however I am yet to order my first product in order to do a review so I will do another one once I order

Deskdom
United Kingdom
5 months using the app