Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its user-friendly dropshipping features, vast catalog of quality products, and seamless Shopify integration. They value the automated order fulfillment and real-time stock monitoring, which prevents stockouts. The ability to customize packaging and branding materials is also praised. Merchants find the pricing plans competitive, with basic and advanced features available. The responsive customer support, available through multiple channels, is commended for quick issue resolution. The fast shipping options and access to products across various niches provide a seamless experience from sourcing to fulfillment.

April 11, 2024

Zendrop is an awesome drop shipping company, they have a lot of products to choose.

The help that I receive every time from the staff is really something else, they are always fast at replying to you and to explain the solution to your problem in a clear and simple way!

They also have a lot of offers for their different plan which is amazing.

If you are just starting out your dropshipping journey, I really suggest you to use Zendrop!

Shark bite comfort
Italy
2 months using the app
April 22, 2024

I've been using Zendrop for my dropshipping business for a couple of months now and i have to say that compared to AutoDs or CJ, Zendrop is the most reliable and user-friendly platform for dropshippers. I was using AutoDs before and I encountered so many issues and bugs with their platform and I ended up losing a lot of money from chargebacks. after I made the switch to Zendrop, everything has been smooth sailing since then

Sparko
Canada
2 months using the app
April 26, 2024

I'm using Zendrop as a supplier for my store, and I must say, their service is top-notch. The chat support is excellent; they're always quick to respond and very helpful. What I love most is their wide range of products. Even if they don't have something in stock, they have the AliExpress import extension, which allows me to access a vast selection of products. It's like having everything I need in one place. I highly recommend Zendrop to anyone looking for a reliable supplier with a great product range.

WELLNESS WAVE
United States
About 2 months using the app
April 23, 2024

I've been using Zendrop for about 4 months and they have been great. Their customer service has been spot on and they will quickly update you by email about items becoming unavailable or changes in price.

CrestRidge Market
United States
5 months using the app
March 25, 2024

Great systems in place to help you become a top seller. Great live programming to teach you the basics of dropshipping and how to succeed. A very wide range of products - (sourcing from other parties if they cant source themselves.) Last but not least they have very fast and friendly customer service that is always happy to help! - Ron

FourTree Brands LLC
United States
11 months using the app
March 20, 2024

Nothing but good things to say about Zendrop. The best thing is they always have someone helpful available to chat to, the service is excellent.
They've always keep to their word when it comes to shipping times and replacements/refunds. I will always use Zendrop for my current and future drop shipping endeavors even if they don't have something I want to sell, their range of products is great anyway.

Hydro Soothe
New Zealand
2 months using the app
April 20, 2024

As I was updating info on products, I came across some info that was missing, size of a product, and another for what was included. I reached out on the assistant chat feature and a live agent explained to me that they could find the information I was looking for and that I should contact them anytime I had any questions about a product. Thank You Cyril for all your help!

A Life Worth Living 100 Percent
Canada
18 days using the app
April 28, 2024

The level of customer service when needing help figuring out my brand-new store or trying to fulfill my first order, Zendrop's Customer Service is top notch! My customer had a question about her purchase, and I was able to seek insight about the product from the customer service team and answer my customer's question completely, thank you Zendrop for being my business partner.

Halo Epic Essentials
United States
3 months using the app
March 14, 2024

Zendrop has great customer service! You can always reach them via chat. I've also never had any problems with orders or parcels, which has unfortunately happened with other dropshipping providers. I can recommend Zendrop!

Dogadore
Switzerland
10 months using the app
May 3, 2024

Zendrop is amazing. Super easy to navigate, and the customer support is actually really good, You get so used to very trashy customer service, especially with wholesale websites. Zendrops is surprisingly good. They always have answers for your questions, it's 24/7 and you can do it all over chat. I highly recommend zendrop to anyone

Drop-Sphere E-commerce
United States
2 months using the app