Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and highly customizable, with a variety of question formats and a useful post-purchase feedback feature. The comprehensive dashboard analysis and high survey response rate are appreciated. The support team, including the founder, is known for quick and helpful responses. The app is reasonably priced and doesn't impact store performance, aiding merchants in improving their services based on customer feedback.

June 20, 2022

Excellent customer service. This is my second time reaching out and I have received quality help each time. Thanks Jason!

Affirmation Cam Covers
United States
About 20 hours using the app
Edited February 19, 2020

We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.

Blue Lobster Art and Puzzles
United States
About 19 hours using the app
February 1, 2023

I spent SO much time trying to get other apps to run an anonymous feedback survey on my store. With Zigpoll, I was able to get it up and running within 15 minutes! Cannot recommend this app and the support enough. Truly one of the best Shopify apps I've ever used.

Luc Otto
United States
About 17 hours using the app
August 2, 2022

I was looking for the perfect app to help me collect important customer data and Zigpoll did that for me and much more. The setup process was super easy and user friendly. It integrated into my website seamlessly and was able to connect helpful data from customer. When I need help, I reached out to Jason, who responded to me immediately and provided details insight and into. I am a super happy customer! :)

Paradise Monarchs
United States
About 11 hours using the app
April 20, 2021

I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!

zapptales
Germany
About 9 hours using the app
November 14, 2022

Très bonne application, avec beaucoup de paramètres.
Peut être en traduite en multi-langue.
Je recommande !

Ateliers Auguste
France
About 8 hours using the app
October 7, 2021

Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.

Hero Cosmetics
United States
About 5 hours using the app
Edited January 20, 2023

I decided this morning I wanted to send a survey to some recent workshop attendees and Zigpoll made it very easy to create my survey slides and send out a quick survey! Jason and the team at Zigpoll were very quick to respond to my questions as well (within minutes!) and I can't wait to use Zigpoll to continue to grow our business and gain valuable customer feedback. Highly recommend!

Douglas and Sturgess
United States
About 4 hours using the app
May 19, 2021

Hello, I download the app, but... I cant stand How Auto-sync contacts to Mailchimp?? Can you help me??

Descansan
Argentina
About 3 hours using the app
January 26, 2022

This app is wonderful!! My conversion rates were dropping a bit, and I really wanted to know why. I searched for a simple and reliable survey app that I can easily integrate into my store. Zigpoll is it! There is a lot of easy customization options, including using your own branding for free, which is a huge selling point for me. It was easy and fun to set up, and looks lovely too. Thank you so much for offering this for shops ♥︎

Rhi & D Dept
United States
About 2 hours using the app