Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

October 12, 2020

Fantastic app! We were looking for an easy to use solution for customer returns and glad we found this. Easy to setup with amazing & fast support. The returns portal included for free looks professional. You also get to use the power of Collect Plus network to offer returns for free to your customers. Highly recommended

NOM
United Kingdom
3 months using the app
October 19, 2020

Integrates well into the store and takes the hassle out of returns. Support has been quick and helpful when I’ve needed it.

Dear Jude
United Kingdom
3 months using the app
Edited August 26, 2021

This app is amazing, so good to use and really gives a professional look to your customers who use it. Makes it really easy to do everything as its all in one place and you get emails as soon as someone wants to return something. HIGHLY recommend this app - the team are also superb! No matter how big or small your business is this app will help you and the rates are really good.

Prettyie
United Kingdom
3 months using the app
April 30, 2019

The app solves a challenging issue - managing returns. Works very from testing and have now deployed the app for day to day use.

SPV Lights
United Kingdom
3 months using the app
ZigZag Global Ltd replied April 30, 2019

Thank you for the review SPV Lights great to have you onboard

July 30, 2020

Quick support, easily configurable, and simple. But it needs some additional tweak to provide more configuration.

Silver City Optimum
Türkiye
3 months using the app
June 4, 2020

I use this app to allow my customers to file for a return or an exchange and its a great easy app to use!

AsterMariee Boutique
United States
3 months using the app
August 3, 2021

App works well with shopify and I've had no issues - would recommend to anyone looking to simplify their returns process - thanks :)

WKND Apparel
United Kingdom
3 months using the app
August 18, 2020

Recently have downloaded this app onto my shopify and I can honestly say it is one of the best apps I have downloaded. It makes returns simple and saves me the hassles of returns. I will definitely be using this app in the future and would recommend it to anyone who wants a simple way to return and make the process easier for them.

Sickdripp
United Kingdom
3 months using the app
November 10, 2020

I use this app to help me manage customer orders return, so we can have a good record of the return order. It is very easy to start to use and at the same time improves efficiency of my work. Highly recommend!

AV ACCESS
Hong Kong SAR
3 months using the app
April 16, 2021

A very useful and easy to use free app. I have written a feedback personally, but again, thank you for creating such an app.

Tiffanyx
Singapore
3 months using the app