Reviews (416)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies setup and daily operations, enhancing website professionalism and functionality with seamless integration and customization options. The support team is often praised for their quick and helpful responses, ensuring optimal app performance. It is noted for its cost-effectiveness, particularly beneficial for small to medium-sized businesses. The app streamlines the returns process, boosting consumer trust and satisfaction, which can lead to increased sales. Features like automated emails, easy label printing, and a polished returns portal make it a comprehensive solution for managing returns and exchanges efficiently.

September 16, 2020

Great value for money and makes website feel very professional. Works very well the majority of the time. Small bugs need to be fixed in order for it to be perfect.

Oliver Co. London
United Kingdom
Almost 4 years using the app
Edited December 20, 2019

The only reason I am giving 4 stars is because I haven't used it for long time to have a complete opinion. The app is easy to use and looks good. it adds credibility and functionality. exactly what i wanted. Recommend.

SILADEA
United Kingdom
Almost 4 years using the app
Edited September 10, 2019

The simplicity of this app is perfect and seamless with our site. The differences between processing returns and exchanges without it are wildly noticeable.

Jeffersons Apparel & Accessories
United States
Over 3 years using the app
February 10, 2020

The Clicksit app is easy to use and has helped us to offer easy returns to our online customers. Thomas was quick to reply when I had any queries about installing the app and was very helpful.

Stripes Fashion and Beauty
United Kingdom
Over 3 years using the app
Edited September 20, 2020

Exactly what I was looking for! Excellent set up help and has honestly improved my customers faith in my company, with how easy it is to return items to me, especially as i'm in the clothing business! Thanks Clicksit!

Babeology
United Kingdom
2 months using the app
January 18, 2020

Fab app... easy, straightforward to use and very customisable without coding. Staff are very responsive if you need help. Customers appreciate the ease of use.

Otto + Ivy
United Kingdom
2 months using the app
October 22, 2020

Valor Pro Athleisures® has not launched as of current. The app is simple and easy to utilize, and we have not had any concerns or issues. Review will update upon full utilization

Valor Pro Athleisures
United States
2 months using the app
March 30, 2021

A very nice app it works perfect and they have a very good team. It send to my customers notifications of their returns process.

Muka
United Kingdom
2 months using the app
May 30, 2019

We have just started using the app really easy to use, only thing i will say is the returns are maybe just a couple days slower than we are used to.

Friend or Faux
United Kingdom
Over 3 years using the app
ZigZag Global Ltd replied June 3, 2019

Thanks for the review Friend or Faux, we will take a look at how we can speed up the returns from your return carrier by checking into any issues at your local depot. Please feel free to contact out custom service team regarding this.

April 30, 2018

This app works great. Having come from using AfterShip Lite I couldn't be more thrilled. A+ recommendation here. Installation was a breeze, set up was a breeze, and everything looks great. Very pleased to this point with this app. If you are looking for a free return center give this a try. I'm glad I did! Thanks for a great app...

Shop4truth
United States
2 months using the app